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Disaggregated allowances - per hour
Morning I have apprentices employed, with the new STP 2 the allowances need to be disaggregated. Tool allowance and Industry Allowance are calculated per hour rate with fair work. These are itemized in Reckon Payroll in the additions as a lump sum per week. Is there any way to change this to an hourly rate, as occasionally…
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Bounced Payment
Hi, In August one payment out of a group payment (12) made to the bank has bounced back into our bank account. When I open the reject transaction in our online banking it brings up the whole group transaction, so I don't know which supplier it is as all of them are for the same amount! I have checked the bank accounts for…
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Gst duplication on Invoices
My invoices are creating a duplicatation of the gst even though the total is listed correctly. I can't change the amount nor can i preview or print the invoice as it says it is out of balance What is the fix as i need to start invoicing customers?? .
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Exporting Invoice Descriptions
We have a lot of invoices where information has been typed into the Description field - some have been entered beside an item, others with no items as shown I'm needing to extract all information from the description - either as a report, IIF export or any other way. Is this possible and if so how? Thanks
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reckon hosted shop to greyed out on purchase orders
is there anyway to add multiple ship to addresses on purchase orders? at the moment it is greyed out and I'm having to manually change the address each time.
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Cannot switch to single-user mode - causing trouble for upgrade to Reckon 2023
Please assist to sort out below error message, it keeps happening when I tried to switch to single-user mode for a backup. Without the backup completion I could not go further for STP Phase 2. Please help URGENLTY! Kind regards Xin
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Super deductions not registering
Hi, I have 3 new employees who all have the same super fund. I have set them up exactly the same as all other employees and their super funds but their super isnt registering on the payslip . I have to manually go in and put it on . I have checked so many times to see if I have set this super fund up incorrectly and I just…
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Is there a Receipt capturing Ap for Reckon Hosted
I have just migrated back to Reckon Hosted from MYOB. But I cannot find a receipt capturing ap for Reckon Hosted. Like Dext etc. Does anyone know of one that is compatible with Reckon Hosted please?
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Aged Receivables reporting for full year for ECL Matrix
Hi Everyone I need to produce an ECL provision matrix for our doubtful debt provisioning. I am trying to find a way in Reckon Hosted that I can produce a report that shows ALL credit sales for the year, and the timing in which they were paid. The aged receivable summary / detail only shows me what is owing over the…
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Retaining read only access for client file
Hi, My client will soon be finishing their reckon Accounts Hosted subscription. They will need to retain read only access to the file for tax record purposes - is this automatically available or do they need to arrange anything for it? If so, what period is available? Thanks :)
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Overpayment to employee
Hi Team, I Paid Overpayment to employee on last payroll and submitted this PAYG TO ATO as well. Can someone help me, how do I fix this overpayment, PAYG and Super with this payroll? Employee is happy to deduct this overpayment from this Pay.
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Purchase Order - GST incl/excl default
Is it possible to change the purchase order settings to have all purchase orders default to GST exclusive? Having to uncheck the "Amounts include GST" for every PO is frustrating and causing errors with data input. We use Reckon Hosted.
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Changes to Multi-Factor Authentication (MFA) 🔒
Changes to Multi-Factor Authentication 🔒 Hi everyone! At Reckon, we take the responsibility of safeguarding your data very seriously. That’s why we implemented multi-factor authentication (MFA) to enhance security and validate your identity. As part of the upcoming upgrade to Reckon Payroll for our Reckon One payroll…
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why has an employee annual leave changed at the start of the financial year? They are missing 25 ho