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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I've just started using bank online to create ABA files and have noticed a checkbox for "Include Reference No." but it is greyed out. If this was ticked would this mean the description on the ABA file would be the Ref. No. rather than the default Lodgement Ref on the supplier card? If so, how do I turn this on? At the…
What's New on the latest Reckon Accounts Hosted R1 - AURemoved the Hire Employee option from Employee Organizer Due to changes in ATO Single Touch Payroll, the old Employee Organizer is no longer relevant for hiring or creating new employees. Since this function was outdated and too complex to update, it has been removed.…
you used to right click on the employees name and you would be able to rehire them. Accounts hosted
My EA was unable to log-on from the US to get into Reckon Hosted - could someone help me understand what might have blocked this or help with a solution. I am in Melbourne. Thanks RH.
Hello, I am trying to record a payment to the ATO. I have selected Pay Tax via the Supplier Centre. The ATO is set up as a tax agency, yet the warning message is still popping up when I try to record the cheque. Can anyone advise how to overcome this? Thankyou
Hi Hoping someone can solve a mystery for me. Our company has multiple hosted users and multiple company files. We recently shared a company file so that I could use it through my hosted log in. I logged in at the same time a colleague was in the company file (she was logged in through her hosted user log in). We were in…
Hi Community Sam very kindly responded to my question recently. I was asking Sam about increasing the number of characters in the bill reference no area in hosted. He said there is currently up to 20 characters. I was just entering a bill and I put the invoice number in and it wouldn't fit. I counted the number of…
Hi all Just a quick reminder from our earlier announcement that we'll be performing a quick bit of work tonight to add the updated tax table information for STSL which takes effect tomorrow, 24 September 2025. The maintenance period will occur tonight from 10:00PM (AEST) and is expected to be completed within a couple of…
One of our clients has just received a phone call from Reckon saying that from October 19 he will be charged full subscription for each of his entities. He currently has 8 so that would end up costing him almost $7000 per year. We also have a number of clients who will be in the same boat. This is outrageous!!! How does…
Further to my query about linking a third party product to Reckon, I was asked by the third party support person to set up another owner with access to Reckon's Identity Server in Hosted. We were having problems connecting with xxxxxxxx-1. This is his message: A crucial step I completely forgot about when setting a new…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.