The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
It looks like you're new here. Sign in or register to get started.
Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
It's come to my attention that the annual leave & personal leave were not accruing on a new employee. I've fixed the issue (in AL & PL section the "Hours accrued per Hour Paid" section wasn't filled out. In this section - i have the "accrued period" - every hour; And i've copied what our previous account has entered in to…
I have a problem regarding salary sacrifice, I have used the INB to check if the amount is correct. For 2 employees, their salary sacrifice figure is incorrect on the INB, but correct on their final payslip. One employee sacrificed $4800 but it only shows $4350 on the INB. The final payslip shows a total of $4800, which is…
A client has set up a new user for payroll with access to only one bank account. When uploading the file to Bendigo Bank she gets an error message saying "There is an error in .ABA file. Please fix the error shown and re-upload. The trace account does not support bulk payments" Is this a Reckon problem or Bendigo Bank?
Hi I am sudhish, I have reconciled my banking till March 2024 & now I found a that a Transaction is not taken in a customer account from September 2023. so, I want to undo Reconciliation till Sep. 2023. Is there any way in which I can directly go to the Sep. 2023 reconcile file & check and save it with journal entry…
Given we are all forces to MFA now, How many users can attached to my license? Its rather frustrating to have my husband call for a code, especially when im overseas in a different time zone.
Is it possible to print a STP report once uploaded in Reckon Hosted?
I have my employees set up with their default hours e.g. 38 hours per week and their rate, but I'm still having to enter their hours. How do I set up a default pay e.g. 76 hours for the fortnight at their rate so then I only change if there's been a change to their standard hours etc? thank you
Hourly rate not flowing through to Leave Liability Report correctly. Can anyone please suggest what the problem might be?
I updated my Reckon last week for 24-25. I have ignored the Super request for 11.5% as its not July yet. I have run 2 weeks of payroll now and the YTD amounts have started as if it's a new payroll year, on the pay slips. This has confused staff, what shall I do?
How long do you have to wait before you attempt to login again? I had waited 30 minutes and I still can't login.
You could get a $100 voucher each month just by participating in the Community!
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues
Looking for specialist accounting or tax advice? Browse accountants, bookkeepers and other consultants who are certified in using Reckon products!
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.