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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
It is this time of the year, to make this hard decision to move out to another system or to create new data file . Cosmic is working on a big data file and transferring existing Receivables and Payables etc. Call me if you are in this situation . CosmicBills can also transfer if in PDFS to new data file . Makes sense to…
Has something changed in RAH since Friday? or is there a glitch? when entering supplier invoice, the gross amount stays the same even when amounts include tax is ticked/unticked. Something isn't right here.
When I export my SAFF file to the super fund, all works great apart from the Australian Retirement Trust employees. This always come up with an error, then have to manually change fund to ART. All details are correct according to ART. I have asked ART why; they have suggested that it is a Reckon problem.
We have just put on a staff member whose salary is large enough for the Maximum super payment to come into play. I know that you can put the annual maximum figure on their employee file which will then cause super to stop calculating when it hits that, but is it not a requirement to do it qtrly? Is it common practice to…
Hey i want to create a pay for 2 people. They are receiving a salary sacrifice amount and the matching super guarantee amount but receiving no salary or wages. Reckon Hosted says "atleast one pay cheque has a negative net pay amount" and wont let me continue. How can i process this pay as i only want to contribute to super…
Anyone else having issues where they have to enter a login code in a time considerably less than 24 hours. Happened to me this morning after less than 2 hours, and it has happened in the past from one day to the next
What is the point of Reckon allowing individual users under a login if they now cannot login without the MFA that goes only to the main user? Seems to be set up to force every user to buy their own Reckon login at a cost of NZ$770 per year.
Hi, how do we go about enabling MFA Authentication for a second user please? Our outside Accountant have their own login to our Reckon but I keep getting the MFA code sent to me - so we would like to know how to set up a second MFA please? I know MYOB & Xero allow multiple MFA codes so why cant Reckon please? Thanks and…
This is ridiculous, only just started happening. I have reckon open all day and flip back and forwards between other programs. Every time I go back its logged me out. Sometimes I can log in straight away but sometimes it doesn't connect from the user. So every inconvenient, frustrating and time consuming. Can this be…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.