This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
I'm using Reckon Hosted payroll, I entered a new employee and entered her Super company, ticked all the boxes for super to be included in State Payroll Tax, however when I print the monthly state payroll tax report her super amount is not shown, but it is shown in the Payroll totals report. This mucks up the amount payed…
This discussion was created from comments split from: 🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅.
Hi there Three Q's: 1) We have two line items in payroll for non-taxable travel allowance up to $5,000pa. They have both been set up as Additions to Net Pay with exactly the same the tax codes - 'Allowance - cents per kilometre' However, when we print out our Payroll Summary one appears in Gross Pay, and one appears in…
im on hosted reckon i upgraded the file in july and have been using the file but today i cant log in when i select version 2023 it tells me i have upgraded the file and cant log into 2022 version whats going on anyone experiencing this. ive log a ticket but the 3rd is only a few days away.
This discussion was created from comments split from: STP Finalise Year (Phase 2).
STP Error - Payee Record Count must be equal to the number of children (PAYEVNTEMP) Hi everyone We've been investigating reports of some STP submissions returning a 'Payee Record Count must be equal to the number of children (PAYEVNTEMP)' error message. ⚠ What is the issue? Our team has isolated the cause of why this is…
Hello support, I don't know which other login will have registered this ABN 70 853 661 208 Can you please investigate and delete the other registration please? Thanks - Helen
My TPAR report trial for the year ending 2022 is showing total payments made to a subcontractor even though each of the payments made were split into two categories, business and non business. Is there a way for the TPAR report to split this result? If not, the result will show a much higher earning for the person. Thank…
I have installed Windows 11 home but can't login in. I have tried several times. Log in notification has been confirmed through Outlook and then it's showing "loading practice machine" for several hours. How can i fix this problem?
On my Payroll Summary I have 2 payroll items that are Addition allowances that appear in the Gross section that I wish to have shown in the Additions after Tax on the Payroll summary.. These payroll items are Meal allowances which are not taxed and are not shown on the Payment Summaries and nor are they included in the…
ℹ️ Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.