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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
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Hi, I have created the first payrun for 2024-25 using unscheduled option. and I have already paid it and submitted to ATO. Now I wanted to created next fortnight (1-14/07/24), but it does not give me an option to create fortnightly. If I do this, it goes back to 23-24 FY.
Hi, I am receiving the below error when trying to finalise a pay run. I only use the payroll module for this particular clients. All other runs have been fine. There have been so many errors of late; i am starting to lose trust in this software again. It's EOFY and i cannot afford to be losing this much time each pay run.…
I'm using Reckon One and believe that 3 transactions have been deleted from 'Bank Transactions' in error. They are showing in 'Reckon One Transactions' but not in 'Bank Transactions' or 'Fast Coding'. These are payroll payments so each payment after these missing transactions, cannot be allocated as the total…
I've asked my client to provide me with 'user' role so that I am able to see the subscribed book on my Reckon portal. I can see the Reckon One subscribed file on my portal > I clicked 'open' , but I cannot see anything on the dashboard (i.e banking, reporting etc ..) Could anyone assist with resolving this issue? Is it to…
How do I change the date on a received payment I have already entered and saved
hi there I a trying to lodge my STP eofy submission declaration for our sole employee. when I hit the ‘submit’ button it appears to be processing the submission. And then nothing happens. And I am unable to cancel or go back. if I hit the submit button again the same thing happens. I have tried to close the app and re…
Hi I am trying to update the Initial YTDs for an employee (to transfer from old payroll to new payroll software) where the super salary sacrifice was entered as a deduction rather than under super salary sacrifice. See the snippet below. The deductions of $553 should really be shown as salary sacrifice and RESC to total…
Cannot delete employee When trying to delete a terminated and inactive employee from our list of employees I receive the following message Cannot delete employee with pay runs and / or Initial Year to Date data. Please remove ….. from all pay runs and remove any Year to Date data and try again. The employee has not been in…
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
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