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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
Hi Team, I am trying to add a car allowance for one of our employees but in setting this up, I can add the amount but not the quantity. We have two car allowances pay items (employees in different departments). The other person who receives this allowance, it shows the quantity. Could I get some help in rectifying this.…
Hi All, I'm currently working on setting up novated lease deductions in Reckon Payroll. I’d really appreciate it if someone could share that guide with me, as it would be helpful in ensuring everything is set up correctly for STP reporting and payroll processing. Also, Could you mention the steps for FBT deduction from…
Hello Team, I was wondering how can I print off a annual/personal leave taken report for an employee who has left the company and now archived? Thank you.
Hi Rav & Reckon team I have added a few of my employees to reckon mate and they have added their own profile photos in the app but those photos don't appear in their profile in Reckon one. Instead it continues to display their initials in the coloured circle. How do I get the photos to display?
HI, iv been on before with issues with RDOS accruing incorrectly , i still haven't found the answer. Hoping going back to beginning with settings will help? We are currently having to manually enter RDO hours. We thought we had finally worked settings out, however we have found no matter what we input for ordinary eg.…
Hi, I am using Reckon One (transferred to Reckon Payroll STP Phase 2) and I accidentally doubled recording one of the payrun (I submitted twice from the same payrun). The STP pre-fill on BAS has also recorded double amount of the same payrun. How can I reverse/delete one of the payrun from the ATO? From the first time it…
Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero. Trouble is…
Hi, We have been having issues with the setting for RDOS. It has been set up in employees - Leave - edit RDO as " accrural period" 'per pay' and 'per time' worked, but neither settings take the accrual correctly. Unless we enter in the payrun as ordinary hours 40 hours, RDO's wont accrue and add to the leave balance each…
Dear Reckon team, I have an issue when I generate the payrun for my client. The staff's hours in 4 decimals is 20.8889. However, when I enter 20.8889 in the payrun, it automatically rounded to 20.89, which is $0.03 different from the correct amount. I have tried to download the payroll app to see whether I can fix it but…
Hi, we have one employee with salary sacrifice. I went through the process of checking and amending payroll and employees after the migration and have just done the first payroll. But it didn't equal one employee's net pay. Found that it didn't include the salary sacrifice. But where do I go to fix that? I thought his…
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