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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Wondering how to edit superannuation entries on payruns as well as on the EOY summary. It's automatically calculated at the moment.
I have done my first FY pay last night but did not get an option to Report to ATO. I went to the chat and was told techs were working behind the scenes and to try again this morning. I set the pay to draft and have just tried again with no success. As I have made no change to employees except pay rates is this a Reckon…
I had to make another 4 hours paid in wages to an employee after lodging the STP. So after I made the payment I think I ran a New Pay Event and lodged it all over again with GovConnect. But I notice now the ATO site it is showing that way too make was paid out, so assuming this should have been an Update Event rather than…
Not 100% sure on this - any help appreciated - thank you
Hi Rav I've had a call from a terminated employee's accountant stating that her client's status is Australian Resident for tax purposes. I had entered into Payroll and deducted tax as a working holiday maker. This was in the 2023-2024 finalised tax year which I have already submitted. How can I change her status now and…
The following error messages appear when we trying to lodge EOFY STP. The value specified for an item does not match the item type (value = "52 943 674 910", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:AustralianBusinessNumberId) Hint: The Pattern constraint failed. The value specified for an item does…
I have just terminated an employee and paid out all outstanding annual leave but when I look at the payslip it shows negative leave hours? Any idea why it would not be zero? Thanks, Bernadette
I get this code every now and then on sone STP repiorts to ATO. I only have 2 so far even though the employee's details have no changed. What do I do ? Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one…
Hi there i am terminating an employee and we are paying him out unused sick leave, how do i change the category to match the others of unused leave on termination
I have been trying to log into Payroll this evening and the system will not send me the MFA SMS to complete the login! I cant get into Payroll it needs to be completed today and no help available!! can anyone help???
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