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This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
I have two employees that were terminated separately last week. When trying to submit STP the error message "Object Reference Not Set to an Instance of an Object" kept popping up. I noticed on the Reckon announcement, that this issue has been fixed. If that's the case, not sure why I would be getting the error.
We have always manually entered employees hours into Reckon Payroll and for any TOIL worked/accrued we entered with a - to reflect the time taken off of the extra ordinary hours entered. This then adds the TOIL hours to the TOIL leave balance. Then when TOIL taken we used a + amount to reflect the time taken and amended…
Hi I'm just trying to do our regular fortnightly pay run this morning and I am getting the following error message when I try to save the pay run: "Error - This pay run cannot be marked as paid because it contains at least one archived employee". The issue is that we did not have any archived employees. And then when I did…
Hi, Can anyone assist with what this error is - Trying to update bank details for an employee and cannot proceed past this - Reckon Payroll Web Version
Hi, I'm just setting up payroll for clients. The payrun can't mark paid, Errors "Journal transaction has no account yet". I went to Setting - General Setting - Account Default -> There is no account defaults in my drop down. It's alway there when I set up new book for client in the past, never come across this before. I…
Hi everyone, Before, I used Reckon GovConnect to send all my Single Touch Payroll (STP) data to the ATO. But recently, I tried to fix a mistake by selecting Update Event " figure on Payroll Premier 2023/2024 to correcting the figures. Unfortunately, the incorrect numbers I accidentally uploaded are still showing on the ATO…
I have just changed to Reckon payroll from accounts desktop. I have set up all the employees and their year to date balances. The employee numbers are carried across too. When I look under Compliance STP, I can see all of the previous lodgements made with the desktop software. My question is, can I just start processing…
Hi, I originally was using MYOB and using Reckon Payroll App via the iPhone to do payroll and STP. Now I have moved to Reckon One, I would like to know how do I merge data from the Reckon Payroll App to Reckon One. Even though both applications show up on my Reckon Dashboard/Portal, the information is not linked. I am…
I cannot configure leave entitlement, it pop up error message "Employee details not saved Please ensure correct super fund products are included.Fund product (Default Fund) is not included in super fund (AustralianSuper)". I went to Setting -> superannuation , and found out "Default Super Fund" set up incorrect, it showed…
Hi, My client accidently provided his wifes tax file number, rather than his. As we cant do a minus payrun to simply clear from one tax file number & add to the other, please advise how we can do this? We have been able to clear his wifes by the $0 reset, but his has a duplication on the STP at the ATO, although these…
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