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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
This discussion was created from comments split from: Saving employee details.
Hi we been using ReckonOne with Payrole Lite to process our payroll. When I click on the link at the top to look at Reckon Payroll it says "You don't have access to this book. Please check the account you signed in with" as I assume this is a seperate product. Do we need to upgrade from ReckonOne to Reckon Payrole to…
I process the final payment for a terminated employee. I find that there is no tax for unused annual leave in tax withheld calculation (The PAYG for unused annual leave should be 32%). Does anyone know how to fix this issue?
I create the first payrun after migrated from Payroll Premier to Reckon Payroll. I find that the superannuation does not automatically calculate. Does anyone know how to fix this issue?
I have migrated my data from Payroll Premier to the new Payroll Web. There are 4 items listed in Review Data in the bottom left in purple. The first item is Review All Employees. How do I clear it so I can move on to the next item?
I am checking all employees data after migration from Payroll Premier, I am getting this error with ONE employee while trying to edit, I have not created any pay run as yet, please help ???
Hi. As see the below error messages, the connection is not working even though I have already provided the software ID using Access Manager and have checked it. All clients upgraded to your New Reckon Payroll have the same problem. Before the upgrade, the clients had no error to submit STP to ATO. I couldn't find what is…
Hi Rav, I still haven't received my call to upgrade. I have been on the front foot and called twice now for someone to start this process and been told twice I would receive a call by the end of the day, and twice no call ever received. Can you please arrange someone to call me ASAP? I have been given the follow up from…
We are migrate from Payroll Premier (Desktop) to Reckon Payroll recently. I try to terminate an employee due to resignation. However, I can't find "Resignation" in Reason for termination. Is there any way I can add "Resignation" in the reason for termination? Many thanks
Hi i recently posted about a duplicate pay run I have contacted the ato and they are unable to delete it so it is still being calculated in the ytd totals. The duplicate pay run is not showing up on the app i am using however if i do another pay run and do a minus for those totals will that fix the issue???
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