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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I have a terminated employee that is still showing negative 0.0005 hours of leave owing - how do I change this back to zero so it will stop showing on my leave reports. I have tried to edit in the leave section but it keeps defaulting back to the negative figure Thank you
Hi Rav, one of my Payroll book 'LN Payroll', has the error below which stop completing checklist to upgrade to STP phase 2. Looks like the Leave items are duplicated, how to remove or delete one of each or all of them? I need to have this error cleared ASAP to upgrade to STP phase 2 Thank you, Khanh
Hi, I cannot access the Payroll function anymore for a Reckon One file shared by my client. It gives an error message saying "you don't have access to this book, Please check the account you signed in with"
On the previous Payroll on Reckon One, I could easily access my employee's payslips all in one place to download them as I need to report them for Apprenticeships, however, there does not seem to be a way to do this in the new Reckon Payroll, the only way I can see it to go into each of the individual payruns, find the the…
Hi, Does Reckon 1 payroll automatically lodge the tax file number declaration for new employees with the first pay run that they are included in as I can't see a tick box for this anymore and I can't see anywhere that says it has been lodged. Kind Regards Jo
Hi, I have had to put through personal and annual leave this morning on the new payroll system and noticed that the rates are not pulling through, I have to manually enter them. Is there any reason for this have I got to do something in the set up, I had a quick look and couldn't find anything. Kind Regards Jo
I have already done STP Phase 2 migration, still getting email that it is overdue. How can I check?
I cannot tag employee smsf to their employee set up. Last week when i ran payroll for the first time and the data was uploaded from payroll premier they were attached now it says the employee has no super set up. When i go to set up it says try again later. This is so frustrating i cant get this program correct.
Ive tried for the past few days to submit my weekly payrun. Each time i press submit a window opens (as attached). I have made no changes to staff details since last weeks payrun. All employees are current and not archived. Please assist.
We have some employees have self-managed super fund. When I edit the superannuation in "update initial year to date", it is not allow me to select/input self-managed super fund even the self-managed super fund has been created in "setting". Does anyone know how to fix this issue? Many thanks
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Manage wages, leave, super and Single Touch Payroll for your employees!