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We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
How do I correct a problem regarding two Super funds showing for an employee on their pay slip? The "Fund Product" was incorrect after the initial STP2 setup wizard and even though I contacted Reckon Support to change it, it was still showing the wrong information on the pay slip. Now all of a sudden, the correct "Fund…
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Payroll is posted! Importantly, this is separate from…
the message i am getting is that it can't be finished as it contains at least one inACTIVE employee. i only have 1 employee and she is marked as active in the employee list
Hi, When creating an employee file in Reckon Payroll, we have to choose the nationality for the employee if they are on working holiday visa. I am doing it for a staff who is a Mongolian, but there is no Mongolia in the choose tab. Can anyone help me?
We used to run payroll under Reckon One but have been moved by Reckon to their new Payroll module since last August. It’s not a smooth sailing all along but have managed to get by, not until the past 3 fortnightly pay runs which first happened in mid-December last year with one of the pay items on one of the employees’ pay…
when processing annual leave I found that payroll still accumulates annual leave hours for employees where it should not. Does anyone know how to stop this from happening? Support just said the program is not working properly and that I should manually change the annual leave hours after processing the payrun. The old…
trying to update an employee's bank details but keep receiving the error below InterimSTP2EmploymentTypeld can only be used on STP verison 1 Is anyone else having this issue?
Hi I updated 3 employee annual salary in Dec due to salary review and processed payrun on 22 Dec. When I generated Payroll Leave Balance Report on 9 Jan, I find that the OTE Value of leave balance for these 3 employee are based on old salary, not new salary. Does anyone know how to fix this issue? Many thanks Regards…
Hi Rav, We have an employee who has started working with us but he doesn't have super fund as yet. We need to pay him and I was wondering how do we get around this until he provides us with these details? Would I set up a default fund for now and then change it later? Would I have to update the pay run where the default…
Trying to do my first pay run, and getting this error when I try to finalise the pay run. I don't need it to create the journals, so have turned that option to automatically create them off, but still getting this error. I've shared the book with support.
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