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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
From 1 July 2026, employers will be required to calculate and report Super Guarantee using Qualifying Earnings (QE) as part of the ATO's Payday Super requirements. If you haven't completed your setup for Payday Super yet, there are just a couple of steps. ✨ Qualifying Earnings Under Payday Super, super guarantee and super…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
I have 4 of 13 employees whose Gross amounts in the 2024 EOFY Report are incorrect. All other amounts (tax, super, leave, etc) are correct. How do I adjust to the correct Gross amount for each of the 4 employees?
Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ, VC, or VO
Hi Team, We transitioned to Reckon Payroll from Payroll Premier in Dec23. When reconciling the EOFY Finalisation report totals, one employee's Gross Pay $ is greater than the total of the YTD Pays Report @ 31Dec23 plus the Pay Summary report for 01Jan-30Jun in Reckon Payroll. Tax and super are correct. The initial YTD…
Hi I'm not sure why out EOFY final STP declaration keeps coming back with an error. All payrun statuses for the year are green and good and the totals match up however everytime we submit it, it comes back with an error? Any ideas why? And I cannot find anywhere to access and save our employee EOFY payment summaries to…
Hi Team, I have a huge problem. I lodged the EOFY report to the ATO yesterday and it came back successful. However, upon checking the payroll summaries from September to December 2023 when I had issues with Salary sacrifice, the amounts I originally printed off are different to the reports I printed off today after the…
Have submitted the EOFY report but after 3 attempts keep getting ERROR. It relates to the entries for their home addresses .. not matching the item type. I cannot find anything on the ATO website as to how it should be entered. "The value specified for an item does not match the item type" I have tried many different ways.…
Hi I am a WPN holder who uses Reckon payroll to pay Private Disability Support workers in our home. The ATO say I do not need to use STP till 2033 and that has worked really well so far. The new payroll programme does not have INB or Eofy for me to process an Emdupe file. Is this still in the system, if so, where can I…
So clearly I should have noticed this earlier, but come the last pay run I've noticed all runs for the 2023-24 FY have only calculated the super guarantee at 10.5%. This is despite the statutory rate being selected and 11% showing in the settings. How can I correct this for the full FY? Also, how can I correct this going…
Running the latest version of Reckon payroll. Checked my EOFY for 23-24 and found it to be correct. Tried submitting it to the ATO and when I press the submit to ATO button it does not send and the app is frozen. What is happening
Hi Rav, Whilst reconciling EOY I have come across one employee's totals that don't reconcile. This particular employee had YTD figures entered from Payroll Premier (July 23 to Sept 23): And pays entered inside Reckon Payroll since October 23: If you add the figures from the two screenshots together; all figures reconcile…
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