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We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I am trying to reconcile an employees accumulated leave - annual, personal, conference and Long service leave, but when I run the calculations on an Excel sheet - I dont get the same balances as what is indicated on the Reckon balance for the employee. I have cross checked multiple times but cannot work out why there is…
Hi, When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step. Have tried on multiple computers and restarted steps multiple time and will never let me go further, until a book name is entered which I…
Unable to delete spaces in ABN in new Reckon Payroll, wont allow you to make any changes.
When I last spoke to technical support, I was told that we were unable, at this stage, to email payslips to employees. Does anyone have an update as to when this will be available? Thanks.
This discussion was created from comments split from: Payroll Premier Desktop..
Hello, I've upgraded from payroll premier. I found a fix in your community for the above problem: "In Reckon Payroll go to Settings - Superannuation- Configure pay preferences - add a tick on all of the earnng items you need to super guarantee to calculate on." This sounds good but when you go to Settings, the only…
Hi Rav, Can you please assist with this issue, why Tax withheld is showing Nil. Please refer to below screen shot. Noting that the Tax withheld for the 'Full Time' employee are all showing correctly but not for 'Part-timer', example below. Issue with another part-timer, showing incorrect tax withheld (too little tax) vs…
Hi, just upgraded Reckon One Payroll to STP2. An employee is transitioning from casual to part time, so need Annual Leave & Personal Leave to be activated. But there is no option to activate Annual Leave. The 3 dots on the right hand side are missing for Annual Leave and Personal Leave. How can the 2 leave items be…
Hi Rav Am having issues sending my STP2 declaration to the ATO. Book 1 - no issues - Book 2 has been a whole other story! Here's the snip Cheers Janine
Hi there Not having much success with trying to complete my Employee list because I have one employee who has a 'Foreign Resident' which the Checklist has input itself. I cannot input any information for the 'Home Country' field nor can I delete this employee anywhere. Help please!
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