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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
This discussion was created from comments split from: EOFY Report not including some terminated employees prior to STP 2 upgrade.
So the client is a shearing contractor, and the employees have varying amounts of tax withheld from their wages. When the set up was done, he set the tax as Voluntary Agreement, so that he could input the tax amount manually. Now when I go to finalise, it is kicking back with errors, so I have changed all of the employees…
I have just realised I did not put every employee's initial YTD gross etc in when changing to STP Phase 2 part way through the Financial Year. I have now entered all initial YTD figures but they do not appear as correct totals gross, tax etc. on the EOFY submission. I have done my last pay run for this financial year. Will…
Hi everyone We're currently investigating an issue affecting Reckon Payroll where the page is constantly loading without progressing or extremely slow to load. You may be encountering a screen similar to the below screenshot when trying to access Reckon Payroll currently. Our teams are currently looking into this as we…
After Rav's post regarding payroll not loading and the issues are now resolved, our payroll is still not loading. I just have a blank page with 3 dots like it's trying to load. Anyone else still having issues?
Hi everyone Just a heads up for our Reckon Payroll users. We've discovered an issue where the EOFY finalisation screen currently isn't presenting employees that only have initial YTD balances but haven't been included in a pay run created within Reckon Payroll. The good news is, our team have already got a fix for this…
Hi, we have just closed our company and have allocated an amount in the “Termination Lump Sum Item D” category for each of us which has correctly populated on each of our payslips, yet doesn’t show those amounts on the EOFY Report. This can’t be right, or is it? Kind regards, Graeme
i am getting this error Other Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type Description must be entered when Allowance Type Code "OD" is selectedOther Allowance Type…
I moved from Payroll Premier in August 2023, so therefore I had a few week's pays processed in that program. As well as processing my EOFY report from the new payroll web, do I need to process an EOFY report for the period from July to August 2023 from the old program?
Hi guys, I work for a business that currently uses Reckon One Payroll app version 1.47.0 In October 2023 we upgraded from an older Reckon payroll to the new Reckon payroll (version 1.47.0) One of our employees (we will call him Bob) pays 370.00 per week in salary sacrifice. when we went to the new Reckon Payroll, initial…
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