You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi Rav, Here are the screenshots showing denied access for employees. When employee click on Payslips, it brings to a new page Employees were invited and accepted.
Recently added new employees and one was over 18 but did not provide her TFN. So entered her as TFN not supplied which gave a provided a 000000000 and then selected Tax Scale 2- Tax free threshold claimed. I have requested the TFN from the employee but she has 28 days from employment to provide this before I have to change…
I run my own part time business and have 1 casual (very casual) employee. We've only just done some work this financial year, so I'm only now just trying to upgrade to STP2. Whenever I try to switch to STP2 (via settings on the mobile app), I get a message that various bits of info are needed (these seem mainly to have to…
I have been trying to help a client with the payroll app, where despite having the latest update one employee still calculates leave loading. We are unable to save it as 0% in employee record but 2 other employees are okay. How can we fix this?
Hi Rav, I just completed a sanity check against YTD figures lodged through STP and the YTD figures showing on an employee's pay slip and have come up with a discrepancy for one employee. This particular employee has an income type of CHP (Closely Held Payee). I've included screenshots below of the two screens: Screenshot 1…
Hi. We currently use Reckon Payroll and pay fortnightly. Looking at using Timesheets to import times into Reckon Payroll but wondering if we can still do fortnightly wages or does it have to be weekly as all I can see is daily or weekly entries.
Hi, A few questions: I ran into the problem where an employee has decided to come back to work for us after they resigned 3 months ago. (in the same Financial year, 2023/24) I can't undo the termination date as its greyed out. I found in the help section that I'm supposed to do the below: (create a new display name and new…
For some reason all of a sudden whilst processing pay run actually before this i was amending a pay amount for a new employee and it has started saying you dont have access, not authorised then it lets me go back in after shutting down and re starting pc. then it does not let me access a draft pay run. Very frustrating.
Hi Rav, The rate showing on the left of the multiplier should that be the rate inclusive of the multiplier or the base rate (before being multiplied) for penalty rates? It would make sense to me to be the actual rate that is to be paid i.e. $54.52 for double time ($27.26 * 2). However, when you look at the bottom…
How do I correct a problem regarding two Super funds showing for an employee on their pay slip? The "Fund Product" was incorrect after the initial STP2 setup wizard and even though I contacted Reckon Support to change it, it was still showing the wrong information on the pay slip. Now all of a sudden, the correct "Fund…
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
We'd love to hear it! Add your feature request or vote for existing ideas that are important to you
Manage wages, leave, super and Single Touch Payroll for your employees!
