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We're excited to share that Stripe Payments are now available in Reckon One for our New Zealand customers 🎉 - giving you a faster, simpler way to get paid. With Stripe built directly into Reckon One, you can accept online payments straight from your invoices and spend less time following up unpaid bills. A smoother way for…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Yesterday I received an email below: ACTION REQUIRED Your STP Phase 2 migration is overdue I have upgraded to Phase 2 of STP and my App says the same. As anyone else received this email and was it sent by mistake. If someone from reckon is able to check our profile aswell that would be great. Cheers, Nick
Hi, Is anyone else having an issue where it won't let you select a fund product from the list that populates. It won't let me select any of the fund products that show - so frustrating!
The transfer of our prior pay runs from the STP1 system to the STP2 system has removed the names of the pay runs. We pay bonuses to employees relating to specific clients and need to be able to see which clients' bonuses have been paid at a glance, which we now cannot do (as per the 5 bonuses that I have just loaded today,…
Hi, Please help me to solve this issue. I have set up the superfund for 3 employees, but when i make the pay run, The superannuation of one employee keep going to default fund although I have nominated the his fund. Your early response is much appreciated. Thank you
I did a pay run yesterday, the leave balances on ALL pay slips and the leave balances report are ALL correct, but I noticed in the employee records the leave balances have not updated by this pay run, is there a delay in the employee records updating? This is the 3rd pay run since migrating from Payroll Premier, not sure…
This discussion was created from comments split from: Payroll Premier user - is there a user guide for Reckon Payroll.
Where do I find the history of my STP2 reporting in the new Reckon one payroll - I need to see if one was sent as my computer crashed while sending. Also I have a couple of employees that their leave is not updating after a pay run - all other employees are being updated Any suggestions to fix this issue please Thanks
I can't work out how to find leave accruals in the STP2 systems for individual employees by pay run. In the STP1 system we could could see it for each employee within each pay run. Could someone please point me in the right direction? Thankyou.
Hi, I have two new employees subsequently rollover to STP Phase 2. I had confirmed with my staffs and the TFN of both employees are correct. Could anyone please share the way to solve this error? I have run through the employee setup N times but can't seemed to find any mistake. Thank you.
Hi Guys We have only just migrated from Payroll Premier to Payroll STP2 and my two factor authentication to my mobile phone is not working?? so it wont let me log into the system.. I cant really do anything without it??
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