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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
I upgraded to premium through the payroll app in June and this month it still says I am on basic
How to handle Company Contributions in Reckon Payroll 📈 Hi everyone! Company contributions can be created in Reckon Payroll and added to an employee's Pay Setup, to be paid each pay run, or selected to be used within a pay run. Creating Company Contribution items Check out this first help guide below for instructions on…
Creating & managing Reimbursement items in the Reckon Payroll 🧾 Hi everyone! Do you need to create a reimbursement item to use in a pay run in Reckon Payroll? Its super easy to both create a new reimbursement item or manage any existing ones you've already created. Check out our help guide below for a walkthrough - If…
I am unable to update the reason for termination for a terminated employee (termination date 5 July 2021)
At the time of the issue I'm expressing, I was using the free Payroll App but have signed up for the paid subscription. What you will read below doesn't make sense Early this week I lodged a help ticket with Reckon with no response. In FY 21/22 for the April to June 2022 quarter I was finally able to pay myself a salary…
Hi everyone, I'm in the process of finalizing my EOFY submission however my YTD figures are incorrect/over the actual amount for this last financial year. The issue is when I submitted my payrun for June 2022, I forgot to set the pay date for 30th June 2022 and it had been set for July 2022, therefore the gross wage and…
Hi Rav, after completing a pay run this morning and logging out, I've been unable to get back into Payroll since! I'm looking to access Payroll to update employee wages following the 1 July wage increase as well as the superannuation increase (which I presume will automatically be updated in the system). When attempting to…
I attempted my EOFY statement, but it came back showing ERROR. I investigated and discovered that since upgrading to STP phase 2 about a month ago, the ato has indicated them to have errors. The error reason is that it asks to specify the 2 letterTax Treatment Code, eg RT, RD, RN, AN, etc. I cant find where i do this. Ive…
When I create my EOFY year to send to ATO the Gross, Tax and Super amount are all correct match my reports and banking etc When It has processed it shows my Gross only being $4998.58 less than what it was when I sent it, Tax is correct. I have done a 0.00 EOFY until I can find out why I have looked at the employees whose…
I have one employee who has his super guarantee entry saved for each pay period but from two months ago none of these are in the total submitted to the ATO. Its like the app won't include it for some reason but it is there in the detail. Any ideas on what I can do to rectify this? Is anyone else finding this is happening?
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