You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, Can I please be given the steps to print a pay slip from a STP Phase 1 pay run now that I have switched to Phase 2? There doesn't seem to be a 'button' or indicator anywhere like in Phase 1 to print pay slips. Thanks in advance
Hello, I purchased your 50% off promotion for reckon payroll for a period of 12 months-till 17 July 2024. I’m being charged full price. Is there a reason for this? I have contacted support a number of times only to be ignored regarding this issue. What’s going on?
We are currently migrated from Payroll Premier to Reckon Payroll (We are not using Reckon One). Is anyone know how can I create ABA file for the pay run in Reckon Payroll? Also, is anyone know how to email payslips to employee in Reckon Payroll?
I have been using reckon one to provide stp service for my client (qianhan pty ltd), I tried to upgrade the software to phase 2 today but being informed that there was an issue with this account. The potential issues provided by the system was that I either don't have the permission to access the account or the current…
I logined reckon account and found two of my clients subscription was about to expire, I checked the payment record, we paid the invoice on time, and cc provided is still valid, could you check on your side and let me know what's going on. I suppose it is somehow related to upgrade to new version, i attached the screenshot…
Hi Rav, I still haven't received my call to upgrade. I have been on the front foot and called twice now for someone to start this process and been told twice I would receive a call by the end of the day, and twice no call ever received. Can you please arrange someone to call me ASAP? I have been given the follow up from…
Is there a sort order option to sort employees by last name instead of first name, in employee list and also in a pay run? ex Payroll Premier user - thank you
The Payroll Detail Report should include total hours per employee and total hours for each Pay item to allow reconciliation with timesheets
Hi @Rav Is there a way to add 'salary' to the Earnings & Leave dropdown when entering initial YTD figures? The above employee is set up as a salaried employee but because there is no 'salary' option in the Earnings & Leave dropdown I've had to select the closest thing being 'Normal Hours' but it's going to cause confusion…
How do we keep track of YTD totals? I can't find an equivalent report to the 'monthly reconciliation' report that Payroll Premier had? Even a pays report would suffice; however, it doesn't appear to include YTD figures only the wages you have processed since rolling over - which is obviously not very helpful. We need to be…
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
We'd love to hear it! Add your feature request or vote for existing ideas that are important to you
Manage wages, leave, super and Single Touch Payroll for your employees!
