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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
We are currently migrated from Payroll Premier to Reckon Payroll (We are not using Reckon One). Is anyone know how can I create ABA file for the pay run in Reckon Payroll? Also, is anyone know how to email payslips to employee in Reckon Payroll?
I have been using reckon one to provide stp service for my client (qianhan pty ltd), I tried to upgrade the software to phase 2 today but being informed that there was an issue with this account. The potential issues provided by the system was that I either don't have the permission to access the account or the current…
I logined reckon account and found two of my clients subscription was about to expire, I checked the payment record, we paid the invoice on time, and cc provided is still valid, could you check on your side and let me know what's going on. I suppose it is somehow related to upgrade to new version, i attached the screenshot…
Hi Rav, I still haven't received my call to upgrade. I have been on the front foot and called twice now for someone to start this process and been told twice I would receive a call by the end of the day, and twice no call ever received. Can you please arrange someone to call me ASAP? I have been given the follow up from…
Is there a sort order option to sort employees by last name instead of first name, in employee list and also in a pay run? ex Payroll Premier user - thank you
The Payroll Detail Report should include total hours per employee and total hours for each Pay item to allow reconciliation with timesheets
Hi @Rav Is there a way to add 'salary' to the Earnings & Leave dropdown when entering initial YTD figures? The above employee is set up as a salaried employee but because there is no 'salary' option in the Earnings & Leave dropdown I've had to select the closest thing being 'Normal Hours' but it's going to cause confusion…
How do we keep track of YTD totals? I can't find an equivalent report to the 'monthly reconciliation' report that Payroll Premier had? Even a pays report would suffice; however, it doesn't appear to include YTD figures only the wages you have processed since rolling over - which is obviously not very helpful. We need to be…
I am preparing my first payrun from Reckon payroll after upgrade from Payroll Premier. Leave loading is not automatically being added to the hourly rate. Are we supposed to be adding a separate Other Leave option for this?
How can the system not generate a report with Pay Details such as hours worked, as previously supplied in Payroll Premier. Also the fact that you cannot filter reports to suit, such as in departments, or alphabetical Surname order. A Prepare Pays Report would be very helpful before processing a pay run.
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