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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
We are processing our first pay run today, payable tomorrow. We are trying to ascertain whether we can do an ABA export file (as per Payroll Premier). We have finished processing these pays. We want to check the details BEFORE it gets taken out of our bank account and put into the employees' bank accounts. Where do I find…
Hello, Since the transtitioning to STP Phase 2, the STP submission keep comming back error with the message "A notification must exist in Access Manager for your software provider before attempting to transact. Contact the ATO or use Access Manager to notify the ATO of your hosted SBR software service.You will need to…
Hi @Rav I received a phone call about this this morning from the Reckon support team stating this glitch had been resolved - bit it hasn't? Casuals are still showing annual and personal leave balances in all of my books.
Hi i have an employee who is currently on leave without pay. When I try to input the withholding tax as “0” I get an error message that states “Error Lump Sum Tax is only applicable for these calculation methods: Additional Payment method A, B(I), B(II), and Return to Work” it also will not let me leave the box blank and…
Hi @Rav Where about will I find the settings option to change the display name that the electronic pay slips is sent from? I want to change it from showing 'email-reckonone@reckon.com' to either my name or the Company name? Cheers,
Just wondering if there is a note section in the new reckon one payroll like there was in payroll premier - I used this to update pay rates etc so we have a history of pay rises, and any other info that needed to be recorded for each employee - it was very useful Thank you
@Rav there are so many bugs in Reckon Payroll and I keep getting told the same story "it will take 1-2 days to fix' - how are we supposed to be compliant with ATO by 30/9 when the software is full of bugs. Payroll professionals cannot tell employees they can't be paid for 1-2 days whilst our software provider sorts out…
First pay run - All leave entitlement balances not change after the pay run
This discussion was created from comments split from: Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋‍♂️.
Is there maintenance happening at the moment? I haven't been able to access any super details for the last 2-3 hours - keep getting the below error when I try? I can only assume they're working on fixing the superannuation product issue? But can I ask - being on the cloud now does it mean that when you're doing internal…
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Manage wages, leave, super and Single Touch Payroll for your employees!
