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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
In "Prepare Employees", the STP2 setup is asking for Income and Employment type for every employee we have ever employed - and there a many that are no longer employed. The only options are full time/casual etc, there is no option for "no longer employed" (apart from the time that inputting this info is going to take!). Do…
This discussion was created from comments split from: Saving employee details.
Hi we been using ReckonOne with Payrole Lite to process our payroll. When I click on the link at the top to look at Reckon Payroll it says "You don't have access to this book. Please check the account you signed in with" as I assume this is a seperate product. Do we need to upgrade from ReckonOne to Reckon Payrole to…
I process the final payment for a terminated employee. I find that there is no tax for unused annual leave in tax withheld calculation (The PAYG for unused annual leave should be 32%). Does anyone know how to fix this issue?
I create the first payrun after migrated from Payroll Premier to Reckon Payroll. I find that the superannuation does not automatically calculate. Does anyone know how to fix this issue?
I have migrated my data from Payroll Premier to the new Payroll Web. There are 4 items listed in Review Data in the bottom left in purple. The first item is Review All Employees. How do I clear it so I can move on to the next item?
I am checking all employees data after migration from Payroll Premier, I am getting this error with ONE employee while trying to edit, I have not created any pay run as yet, please help ???
Hi. As see the below error messages, the connection is not working even though I have already provided the software ID using Access Manager and have checked it. All clients upgraded to your New Reckon Payroll have the same problem. Before the upgrade, the clients had no error to submit STP to ATO. I couldn't find what is…
We are migrate from Payroll Premier (Desktop) to Reckon Payroll recently. I try to terminate an employee due to resignation. However, I can't find "Resignation" in Reason for termination. Is there any way I can add "Resignation" in the reason for termination? Many thanks
Hi i recently posted about a duplicate pay run I have contacted the ato and they are unable to delete it so it is still being calculated in the ytd totals. The duplicate pay run is not showing up on the app i am using however if i do another pay run and do a minus for those totals will that fix the issue???
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