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Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
Reckon Payroll has received an update which introduces a change to the sign-in screen, some awesome new functionality and a number of other enhancements. Check out the details of this latest update below! ✨ Changes to the payroll.reckon.com sign-in screen In case you missed our previous announcement last week, there is a…
We’re super excited to announce that we've partnered with Beam! This new super payment solution allows you to seamlessly calculate, process and submit your super contributions directly from Reckon Payroll. Say goodbye to third-party portals and file uploads and save time on admin! Here’s why you’ll love Beam Super…
What is the Reckon Referral Program? The Reckon referral program aims to reward our valued customers like you for helping us grow our community and reach more individuals who can benefit from our services. Use your referral link to invite friends and family to try Reckon One or Reckon Payroll. When they subscribe for 3…
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Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
Reckon Mate is the employee companion app for businesses who use the Reckon Payroll App. Reckon Mate gives employees the ability to check payslips, leave balances, superannuation, deductions and allowances right from your phone!
Hi I recently contacted you about my eofy pay run issue. The June payment was assigned to july 2022 so the EOFY totals were incorrect. I have since made the adjustment and submitted it to the ATO. I have contacted the ATO who advise me that their records now show the correct totals for the year. The issue I have is that my…
Hi, I am the director of my own company but being paid as an employee, we have ceased trading since 30/06/2021. I have amended and resubmitted all payruns for 2022 financial year to $0 as I am being paid out diviends not as a employee. Now I am unable to resubmit my EOFY report as it says I have no paid employees. Please…
2021/2022 STP Report has 2 errors: does not include the updated event figures there is a random event which was not entered so unable to delete The Payruns are correctly entered and the 2 employees EOFY balance just not the report? Thank you
I am confuse. I do salary sacrifice for Super Contribution. Does this super amount go to my gross salary in STP? Does the mandatory super also go to my salary in STP? I am confuse as none of the super amount has to be reflected when I do my IAS (Income Activity Statement) in ATO Business Portal.
This discussion was created from comments split from: Resubmitting a pay run on wrong date.
Hi My app has sent a summary to the ATO for 2021/22 for one employee. The employee has two amounts in their ATO MyGov portal from me as the employer and I cant the get the second one Tax Ready. I suspect it may be becasue the employee is set up twice in the app which happened when I switched to the new app.
I did the last pay run of the 21/22 year which was for the period of June but was paid in July. That figure was showing in the the 22/23 EOFY report not the 21/22 report though. I then went in and amended the pay run as being paid on 30th June but it still isn't showing up in the 21/22 EOFY report, it is showing in the…
Hi Rav, I have just realised that all my STP submissions for 21/22 were rejected with the comment (see attached) I have a pty ltd company of which I'm the only employee. So I've entered my super as Super Salary Sacrifice an have zero under Super Guarantee . Has this caused problems? How do I fix the error? Thank you!
Hi, Can you please advise me how to add Employer Reportable/Additional Super Payments into Reckon Payroll App? I have looked and there appears to be no item to add this payment under.
**UPDATE** This issue has been resolved and the pay run list will populate normally. Please close the app in full ie. close it and swipe it away from any other apps currently running on your phone. Relaunch the Payroll App after 20-30 seconds and login as usual. Your payrun screen will be back to normal.…
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