You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi I use Reckon payroll app via androi. I resubmit the payrun by mistake . Now when click the payruns, it show 1 payrun, but when click STP it show 2 same payrun. Do I need to delete one payrun , and how ? I check "Employee YTD summary" , it's correct (not include the amount that I resubmit). Thank you
can you advise, the Payroll Summary Report is correct, but when doing STP Finalisation the income is reported as 1/2 of the actual amount in the summary. How do we correct the submission to the ATO so we can finalise.
Please help! I have an extra pay event logged with the ato that I need to delete but there is only one pay run (the correct one) in my “pay runs”? I can see the incorrect one in my STP submission ( it was the first pay run of the financial year so I can’t remember what happened but it looks like I may have updated the…
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6 months. This extension will allow us to…
Reckon Payroll App & Web access issue - "Something went wrong" error Hi everyone, We are currently investigating issues that are affecting access to the Reckon Payroll App service. Initial observations show the issue is affecting both the mobile app and also web access to Payroll App accounts. When logging into the mobile…
Why is the tax adjustment button not working
Hi, I can't login to the payroll app. When I open the app and enter the security code it then takes me to a screen asking for my ABN which I enter and it says it's already registered, which I know it is but I can't get in to my profile to pay my staff. This must have just happened this week as last week was completely…
HI When doing my payrun it took ages before the success showed on the STP side, so prior to it showing I resubmitted by payrun another 2 times as it just didn't show. Now I look on the ATO stp reporting and I have 3 payruns entered for todays date, yet only one payrun in reckon with 3 successful submissions. Can someone…
Hi all, Two weeks ago, the superannuation details for my staff were correct on the system. However, the system appears to have undergone an update and changed the superannuation settings last week. This has caused some errors in the superannuation contributions for my staff. One of my staff is under 18 and works less than…
Creating custom super items in the Reckon Payroll App You can now create various superannuation item types in the Reckon Payroll App! Please ensure you have downloaded version 4.0.2 of the app or later from your app store in order to have access to this feature. The available super item types are Super Guarantee Employer…
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
The Reckon Payroll App is available on Android & iPhone! Click the button below to download the app
Manage wages, leave, super and Single Touch Payroll for your employees!
