Is there currently a problem with the download file feature?

KarlaKarla Member Posts: 3
edited October 2017 in Accounts Hosted
Download Feature


  • RavRav Administrator Posts: 9,813 Administrator
    edited September 2017
    Hi Karla,

    Can you give us a bit more info on what is happening for you?
  • KarlaKarla Member Posts: 3
    edited September 2017

    Good afternoon Rav

    I ran a balance sheet report and then exported it and when I clicked on the download option nothing happens.

  • Jay JayJay Jay Reckon Staff Posts: 73
    edited September 2017
    Hi Karla, 
    I would suggest try use another web browser, this sounds like a browser issue, I would suggest use either google Chrome or Firefox to login and see if you can reach the download window. 

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