Hi, I am using Reckon Accounts Premier Edition 2019 RP2 version, but does not allow me to upload

13120291312029 Member Posts: 3
edited September 11 in Accounts Business Range

STP file, using ReckonGov Connect. Can anyone advice me the next step. Thanks

Comments

  • RavRav Administrator Posts: 10,763 Administrator

    Hi @1312029,

    Can you step me through the process you're undertaking in order to send your pay event via GovConnect.

    Have you been able to submit pay events from Reckon Accounts to GovConnect previously?

    Are you encountering an error message? If so, what is it?


    Cheers

  • 13120291312029 Member Posts: 3

    Hi Rav,

    I have not been using STP before. this is my first time, For the FY 19/20, I used EMDUPE File type to transfer year end data, that is all.

    Now for the current financial year, I decided to submit my pay events from Reckon Accounts to GovConnect. I have signed up to Reckon Gov connect STP and trying to upload the pay events for July20.

    No error, message appears, but a message saying that I may have to upgrade to Reckon 2020 R2 version. Is this the only option?

    cheers

  • 13120291312029 Member Posts: 3

    Hi Rav,

    in order to submit pay runs through GovConnect, do I have to upgrade to Reckon Accounts Premier 2020 R2 version? Currently I use, Reckon Accounts 2019.

    Kindly advice.


    Regards

    Lilani

  • Kris_WilliamsKris_Williams Member Posts: 1,086 ✭✭

    I do believe you will have to update if you want to use STP

  • RavRav Administrator Posts: 10,763 Administrator

    Hi @1312029

    While we do recommend upgrading to 2020 R2 where possible, due to the unprecedented issues and pressures that have arisen and impacted business from COVID-19 we've extended the GovConnect cut-off date for upgrade. The message you should see on-screen should be the one below which outlines that 2019 R2 versions can continue using GovConnect for STP submissions/compliance at this stage.

    If you click 'OK' to this message, you will then proceed to GovConnect.



Sign In or Register to comment.