Pay Summary fields empty
I've moved to Payroll App Basic from STP and the transition went without a problem.
I've done the monthly pay run and that went OK too.
I went to check the pay summaries for emloyees and noticed that the numbers don't add up to my paper tally. The problem was that in Aug and Sep 2 pay runs didn't go through and I had to do them twice. These two pay runs were added twice in the final yearly numbers.
I then run 2 new pay runs, one for Aug 2020 and one for Sep 2020, set them as updates, hoping that would overwrite the existing ones and make the numbers match.
But, the end result is that all the fields on Pay Summary for 2020/2021 are empty.
When checked on ATO website, my personal tax show just numbers for the last 2 updates run for Aug and Sep which is not what I want ATO to see.
Would the new app update work through all this?
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