Reckon accounts premier edition 2021 suddenly expiring soon?

robbieng

suddenly received a notice today (24 July 2023) when opening the software and saying my license is going to be expired on 31 July 2023? I have renewed the annual license last year in October 2023 which should be expired on 26 Oct 2023 instead of July 2023? Anyone having the same problem now?

Kris_Williams

Have you downloaded the latest version from the members site

robbieng

https://community.reckon.com/discussion/8033856/reckon-accounts-premier-edition-2021-suddenly-expiring-soon

Sorry my typo, I have renewed the annual license last year in Oct "2022" and the license should be expired on 26 Oct 2023 instead of July 2023.

robbieng

https://community.reckon.com/discussion/comment/20638347#Comment_20638347

I haven't downloaded the latest version yet, where can I get the link to download? Thank you for your answer.

Acctd4

https://www.reckon.com/au/support/downloads-guides/

Click on the above & login with your Reckon Customer ID & PIN to access 😊

robbieng

https://community.reckon.com/discussion/comment/20638371#Comment_20638371

is that mean if I dont upgrade and pay for the latest version, I can't use the 2021 version even I have renewed the annual license?

Rav

Hi @robbieng

The 2021 edition will be sunsetted soon however if you've already paid for your annual subscription back in October as you've mentioned, then you'll have access to the latest version of Reckon Accounts Desktop which is currently the 2023 edition.

As Kris & Shaz have mentioned above, you can download this latest version from the Members Area HERE using your Customer ID & PIN. Once its installed and activated you can open your existing file that you're using with the 2021 edition in the new version.

I'll add a bit more info on the latest 2023 version below -

https://community.reckon.com/discussion/8033419/reckon-accounts-desktop-2023-is-now-available