Why am I getting an error message saying "The Load Balancer server is not available"?
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Leslie McDonald
Member Posts: 2 ✭
When trying to launch Accounts 2015 R2 I get the error message "The Load Balancer server is not available"
1
Comments
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Sincere apologies for this Leslie,
We are currently looking into this issue as we speak.
https://community.reckon.com/reckon/topics/reckon-accounts-hosted-load-balancer-server-issue-15-dece...
I'll keep you updated as soon as more information comes to hand.
Thanks
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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i just got off the phone with support..i'm using Firefox, they told me to
close all open tabs, clear my browsing history and close the browser.
reopen the browser and try logging in..
it worked for me ..
hope this helps.
Antoniette
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Hi Leslie,
Our IT team have confirmed this issue is now resolved.
Our sincere apologies for the inconvenience and frustration.
Thanks
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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