Reckon Personal Plus 2015 shutdown.
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Darrell Ward
Member Posts: 3 ✭
In Investments when I click on the tranactions tab, the program closes down.. Error Code 7372. Hopw can I fix this?
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Comments
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Hi Darrell,
Welcome to the Community
How long has this issue been occurring for you? Is it a constant issue when performing that specific action or intermittent?
Which operating system are you using?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav
The issue has been occurring since I downloaded Personal Plus 2015 onto a new computer last week. It had not been an issue on the previous machine.
It is a constant issue currently. Using Windows 10.0 -
Thanks for getting back to me Darrell,
Please check out these two KB articles -
This first KB doesn't specifically relate to the error code you are seeing however the overall principle applies and hopefully assists -
http://kb.reckon.com.au//issue_view.asp?ID=3157
The second KB relates to best practices for Reckon Accounts Personal and Windows 10.
Please note, Reckon Accounts Personal 2016 is currently the only version compatible with Windows 10.
http://kb.reckon.com.au//issue_view.asp?ID=5472
Let me know how you get on
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thanks Rav
I followed the process suggested by the first KB - this made no difference - crashed (error 7370).
How do I get to the "UAC" referred to in the second KB?
Thanks.0
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