Reckon Accounts Personal Plus 2016 not updating NZX Share prices
Options
Peter Thompson
Member Posts: 3 ✭
It appears that the NZX Share prices have not been updated recently, the last share price being listed at 31st January 2017. My Online services licence does not expire until 8/08/2018.
What is the issue here?
What is the issue here?
0
Comments
-
All of my NZX Shares are affected.
0 -
Thanks Peter,
Just tested it here on Personal Plus 2017 on a few shares and some updated without a problem and a couple exhibited the same issue as what you've described.
Let me make some inquiries around this with the Dev team and I'll come back to you with more info.
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi again Peter,
We're getting in touch with the NZX on determining where the point of failure is and how it's occurred.
I'll update you again once I have further word on resolution.
Thanks
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Peter,
The NZX have confirmed there was an issue with their Secure File Transfer Protocol which caused data to be unavailable.
Issue has been resolved and share data from last night should now be available.
Thanks for your patience.
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Hi Rav,
I have now received the share price data for 7th February okay.
Many thanks for your help.
Kind regards
Peter
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community