Accounts Home & Business 2017. Printing - of any kind...
- I try to print to my connected printer - HP Officejet (am unable to scale pages etc anymore either) and get the following error... "Could not open printer. Check your printer selection". I have been able to print successfully from other programs, even since this error has occurred. I have reviewed the suggested remedies without success.
- Tried Microsoft Print to PDF - no success
- Tried to print to Adobe PDF on Documents\*.pdf - no success.
- Have uninstalled and reinstalled printer - no improvement.
- Have uninstalled and reinstalled Reckon software - no improvement.
I am in quite a bind at the moment, as I had commitments to hand over my data last week to my accountant and I am unable to provide any practical report. The export to excel option is a waste of time for reporting purposes.
Feeling very frustrated at present!
Comments
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Hi Karen,
When did this error first start occurring? Since the upgrade to Home & Business 2017?
Has there been another system change/update ie. OS update, PDF update, printer firmware etc since the last time you were able to print successfully?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Karen,
As I have said in several replies over the years, I never print reports directly from Reckon. I always open Excel, copy the Reckon report to the clipboard, and then paste it into Excel, and then reformat it to look like I want it to. This often saves me paper and printer ink.
For many reports I copy several Reckon Reports into the Excel Worksheet and arrange or combine them. Then in Excel I format them and quite often copy that formatted Excel Table to the clipboard and paste it into the Word Report I have compiled.
If necessary, I save that Word Report as a pdf.
Earlier this week for example, I copied a single Reckon Report into Excel, and used Excel to produce several Charts showing the history from several viewpoints, and pasted the Excel charts into my Word Report.
Hope this helps
Dan Fardon
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