How do I delete my Reckon book and start over?
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Roy Hilton
Member Posts: 1 ✭
My first play with the Reckon One demo, not realising it would actually start the book. Now I have an incorrect start date. I've tried to start again but of course it tells me that business name is already in use.(by Me of course). How can I delete the book and start again?
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Comments
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Hi Roy,
I think you'll need to give us a call for this one, our Reckon One team is at 1300 RKN ONE. Give us a buzz when you can and we'll take a look.
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav
I have a similar issue - incorrect details (company name and start date) in trial book. Can't I just delete the trial book and start a new book when I subscribe?
Damean
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No, you can't do anything about it, I just call team and talked to Jass. He said I can only delete one by one or buy new book is only option. You can't delete and start over the book that already you start.
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I can not find this 'trial interface' to delete it, and tech support says I catagorically can not delete an unwanted book.0
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