Reckon Hosted - I am unable to backup to local PC
Options
Roslyn_9745732
Member Posts: 102 ✭
How can I backup a company file on Reckon Hosted to my PC? I go through the usual process but when I try and choose where I wish it to be backed up to I can only choose B drive or Q drive which do not exist on my computer or desktop. I tried using desktop and it appeared to work but the file is not on my desktop!! Can anyone assist me in this regard. Thanks
0
Comments
-
That's correct. The Q and B drives are cloud based directories unique to Reckon Accounts Hosted which allows your files to be available online from anywhere you choose to login, so its not a physical drive on your PC eg. Desktop, My Documents etc.
If you want to save it to your PC or upload a file to Hosted, you just need to download/upload it using the Floating Toolbar. There's more info on how to use that here -
https://www.youtube.com/watch?v=uK7eOPHkZck
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks Rav. I'll give that a try.0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community