ABN registered
Comments
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Hi I'm having same problem as Sand & Melissa above. My AN is 25127782254. I think my GovConnect Subscription needs to be deleted.
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I've removed your ABN from GovConnect. Can you please try out the migration again and see if you're able to proceed successfully.
Cheers
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No luck. Have logged out, swiped it away. Opened, clicked Yes I would like to migrate. It still says This ABN & Branch no.iIs already registered.
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Thanks for getting back to me Linda and sorry to hear it didn't work. Can we try something a bit different this time -
- Close the Payroll App in full ie. swipe it away from any other running apps on your phone.
- Head over to https://payroll.reckon.com/ (preferably on a PC) and sign in with the email address you use to login to the STP app.
- Follow the prompts to migrate. It will follow the same flow as the migration process on the phone app.
- Once the migration has completed, just login to the Payroll App to access the account.
That should work but either way let me know how you get on.
âšī¸ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thanks very much. It now works perfectly.
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