Email of Pay Slips not working with Reckon Hosted
All pay slips are selected to "Both"
After Selecting Pay slips it then defaults to Invoices and wants to send all invoices back to 2008 all 18134 Invoices.
I have been into Send Forms preferences and made Pay Slips the default but the system does not remember and keeps going back to invoices.
I have been using Reckon Hosted for a couple of years and this has only happened with the new version.
I would appreciate help - happy to pay and for an expert to sort out this problem.
Comments
-
Hi Marilyn
I've replied on your other post too Re: checking the setting in each of the employee's records:
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0 -
I have done this and double checked that they are all set to Both.
0 -
I have done this and double checked that they are all set to Both.
0 -
It might be worthwhile giving our technical support team a call so we can have a technician take a closer look into your setup to see what could causing this for you. When you have a moment can you please give us a call on 1300 799 150
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
2 -
Marilyn. Another tried and proven method to fix difficult problems is to do a Rebuild of the Company file, three times. Have you considered that as an option?
John L G
1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community