cant get capitals to work

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  • Problem
  • Updated 1 month ago
when trying t invoice i cant get capital letters ive tried caps lock and Shift nothing
if i go to msword or other text editors i do not have this problem.
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shane

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Posted 1 month ago

  • 8
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Rav, Community Manager

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Official Response
Hi everyone,
The Hosted team have continue work on this and while investigations are continuing, we made a change yesterday afternoon which has given us some successful results but would like to get your feedback to see if you have the same experience.

If you are logged in to Reckon Accounts Hosted, can you please exit your file and (IMPORTANT) log out of Reckon Accounts Hosted (Settings > Logout). Close your browser and then log back in and confirm if the keypad is functioning normally after this.

Let me know BELOW this post if there is any change or not.