Error Report 17809 09532

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  • Updated 1 year ago
Each night when I close program (Reckon Accounts Plus 2017) and auto back up commences to my external hard drive I receive this error report. Backed up copy of company file still seems to occur OK but when I click on more details option for error report nothing happens. Any idea what may be causing this or how I can get rid of the "Nag "?
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Tim Cross

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Posted 1 year ago

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Rav, Community Manager

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Hi Tim,

Are you backing up to the external hard drive directly?

Does the same error occur when backing up to a local destination on your PC?
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Tim Cross

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Backing up direct to external hard drive as set up from the file drop down menu. Don't believe it was occurring before I set up back up to external drive.
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Steve Cook

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Maybe related to this, for which I never got a solution
https://community.reckon.com/reckon/topics/error-code-16289-51651

Since that post I have formatted the computer, re-installed everything etc etc
Windows 10 Pro, Office 2016, RA2016 all fully updated, new company file etc etc

Occurs whenever I have emailed invoices or statements during the session

If I have not emailed anything, I don't get the error

I now just put up with it as a nuisance issue