Unable to upload this weeks payrun to Reckon gov connect,
Error: Instance.EmployeeData(12).Detail.Email is not and of (subschema0).(subschema1)
Error: Instance.EmployeeData(12).Detail.Email is not and of (subschema0).(subschema1)
-
296 Points
Posted 10 months ago
-
296 Points
Rav, Community Manager
-
91,522 Points
Hi Zaly,
You need to check the 13th employee in your STP list as it looks as though they either don't have an email address listed against them or there is an issue with how its been input. Go back to the employee list and enter the correct email address and export the file again before uploading.
You need to check the 13th employee in your STP list as it looks as though they either don't have an email address listed against them or there is an issue with how its been input. Go back to the employee list and enter the correct email address and export the file again before uploading.
-
92 Points
I am also having this problem and going back to the employee list and entering the correct mail address and exporting file again before uploading does not work.
-
296 Points
Hi Simone, yes i deleted the old file from reckon connect and my Q drive, corrected the email address then re lodged the pay run and it was fine. Thanks
Related Categories
-
Accounts Hosted
- 5427 Conversations
- 1636 Followers