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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Processing our first payrun for the new year and according to the "What's New" article from Reckon, there should be a prompt that appears when opening the Employee/Payroll Centre or Pay Employees asking whether I want to increase the SG rate. There was no such prompt so I went in and manually updated each Super payroll…
Does the holiday hours showing on a balance sheet mean that that is the hours owed to the employee
Im using accounts hosted - i completed my STP finalisation; i did the payroll sumary report; but it's saying i should have done a EOFY compliance report also - 2023-2024 - in the video - i logged into the portal where I go to lodge stp's, but there is no top bar or option menu to click on to do this report? i'm confused.
I am trying to reconcile my summaries before having to process new payroll on Monday 1 July. The unusued holiday pay is not appearing on my payroll summaries gross wages. The tax is calculating correctly but gross wages does not include the amount of pay which has been paid to ex- employees. I set this up as a payroll item…
Gross wages on the Payroll totals report doesn't match the PAYG Payment Summary print out. Difference is Annual and Personal Leave. It appears something has changed and these payroll items are now showing as "Leave- Other Paid Leave (O)". Was there a reason these were changed in an update? I do not process the payroll but…
Hi We have a client who changed software providers throughout the year. In the changeover they lodged two STP files for the same payrun. One in Reckon and one in other provider. I want to lodge an update event to remove the payrun in Reckon and finalise the STP in Reckon. However, when the client logs in to GovConnect,…
It's come to my attention that the annual leave & personal leave were not accruing on a new employee. I've fixed the issue (in AL & PL section the "Hours accrued per Hour Paid" section wasn't filled out. In this section - i have the "accrued period" - every hour; And i've copied what our previous account has entered in to…
I have a problem regarding salary sacrifice, I have used the INB to check if the amount is correct. For 2 employees, their salary sacrifice figure is incorrect on the INB, but correct on their final payslip. One employee sacrificed $4800 but it only shows $4350 on the INB. The final payslip shows a total of $4800, which is…
A client has set up a new user for payroll with access to only one bank account. When uploading the file to Bendigo Bank she gets an error message saying "There is an error in .ABA file. Please fix the error shown and re-upload. The trace account does not support bulk payments" Is this a Reckon problem or Bendigo Bank?
Hi I am sudhish, I have reconciled my banking till March 2024 & now I found a that a Transaction is not taken in a customer account from September 2023. so, I want to undo Reconciliation till Sep. 2023. Is there any way in which I can directly go to the Sep. 2023 reconcile file & check and save it with journal entry…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
