This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
We have just moved our Reckon to a New Server running Windows Server 2022 when we open our File it asks for activation, we go though the procedure and put in the Activation Code, it says "Congratulations, Reckon Accounts is now activated." I Switch the file to Multiuser it asks me to activate again, Go though procedure andā¦
Hi When entering an invoice and using the tax code N-T, I get the error "You will not be able to use this tax code because it does not have a sales tax item defined. When I go to edit the tax code in Lists>>Tax Code List>>N-T, I get the following error this tax code has been used, you cannot change it unless you change allā¦
I have had problem with the Personal & Holiday times not loading correctly. Reckon have suggested using the Workaround 2, as ( Workaround 1) did not work, to try to get around the problem. Has anyone else managed to do this with success? Is there a easier way to create a new employee profile with the same employeeā¦
The payslips I email out always have the wrong sent email address and I need to manually change them every time for every employee. As I work for several clients and have 3 different emails addresses the wrong one is selected, and I don't know how to tell Reckon to use my email address and not the company I work for. I amā¦
Hi there - going round in circles here. I noticed that for one client in accounts receivable there is a large credit showing. This has come about from a number of overpayments, whereby a credit note/adjustment note has been done for each overpayment from this customer, then applied as a refund and then the payment made toā¦
Hi everyone, I have had Salary Sacrifice amounts for 2 employees automatically appearing (fixed amount per week) when I run payroll, up until the beginning of March 2023, when the amounts dropped off for some reason. Has this happened to anyone else? How do I best 'fix' this - just add the total Salary Sacrifice amount forā¦
My Reckon One program will not open. All I get is an error msg: Error # 19854 44130 !szFileBuffer.empty0 Does anybody have any ideas Cheryl
How do i set up long serve leave and then cash it out. ie the employee is still working. I have set up other holiday as LSLbut the payslip still shows that I have cashed the lsl out but it still says that LSL still owing
We order a lot of products from Bunnings and unfortunately, Bunnings don't always put purchase order numbers on the invoices so I'm left looking through a lot of purchase orders to match up and sometimes, they don't always match up. How can I delete purchase orders that aren't being used and won't be used? We're going backā¦
I have an employer who asked me to enter accured bonus payments for period ending Mar 2023 and they intend to pay them in April 23, but want to see them in March reports. I entered them as 28.4.23 in Payroll but of course they don't show in the March 23 report. I am worried that if I enter them in March 23 then they willā¦
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