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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
This discussion was created from comments split from: We are using ReckonOne to do our payroll, do we need to upgrade to Reckon Payroll?.
Hi Rav, Here are the screenshots showing denied access for employees. When employee click on Payslips, it brings to a new page Employees were invited and accepted.
Recently added new employees and one was over 18 but did not provide her TFN. So entered her as TFN not supplied which gave a provided a 000000000 and then selected Tax Scale 2- Tax free threshold claimed. I have requested the TFN from the employee but she has 28 days from employment to provide this before I have to change…
I run my own part time business and have 1 casual (very casual) employee. We've only just done some work this financial year, so I'm only now just trying to upgrade to STP2. Whenever I try to switch to STP2 (via settings on the mobile app), I get a message that various bits of info are needed (these seem mainly to have to…
I have been trying to help a client with the payroll app, where despite having the latest update one employee still calculates leave loading. We are unable to save it as 0% in employee record but 2 other employees are okay. How can we fix this?
Hi Rav, I just completed a sanity check against YTD figures lodged through STP and the YTD figures showing on an employee's pay slip and have come up with a discrepancy for one employee. This particular employee has an income type of CHP (Closely Held Payee). I've included screenshots below of the two screens: Screenshot 1…
Hi. We currently use Reckon Payroll and pay fortnightly. Looking at using Timesheets to import times into Reckon Payroll but wondering if we can still do fortnightly wages or does it have to be weekly as all I can see is daily or weekly entries.
Hi, A few questions: I ran into the problem where an employee has decided to come back to work for us after they resigned 3 months ago. (in the same Financial year, 2023/24) I can't undo the termination date as its greyed out. I found in the help section that I'm supposed to do the below: (create a new display name and new…
For some reason all of a sudden whilst processing pay run actually before this i was amending a pay amount for a new employee and it has started saying you dont have access, not authorised then it lets me go back in after shutting down and re starting pc. then it does not let me access a draft pay run. Very frustrating.
How do I correct a problem regarding two Super funds showing for an employee on their pay slip? The "Fund Product" was incorrect after the initial STP2 setup wizard and even though I contacted Reckon Support to change it, it was still showing the wrong information on the pay slip. Now all of a sudden, the correct "Fund…
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Manage wages, leave, super and Single Touch Payroll for your employees!