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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
We have some employees have self-managed super fund. When I edit the superannuation in "update initial year to date", it is not allow me to select/input self-managed super fund even the self-managed super fund has been created in "setting". Does anyone know how to fix this issue? Many thanks
'Contractor ABN must be supplied error' on STP submission ✅ FIXED - 19 SEPTEMBER Despite your website saying this problem has been fixed effective 19th September, I have re-run a new payroll today and submitted it to the ATO and it has rejected with exactly the same error message as I have been getting for the past 4…
Hi Everyone We have been using the phase 2 reckon payroll with no issues for 4 or so pay runs. All has been fine until the last 2 pay runs where super is not displaying next to a majority of employee's names ? However if you click on that employees details it does show an amount has been caculated for them. The only time i…
Hi Rav is it possible to send payslips to multiple email addresses in reckon one in phase 2. I have added a screenshot, I want to put 2 email address in the sent a copy to field, when I separate the email addresses with a semi colon it shows an error. thank you Anu
Hi Rav, This morning when finalising pay runs a message is popping up stating "you or your advisor will need to log into Reckon GovConnect to submit your STP file to the ATO". This was happening automatically last week? In any case, I am logged in and when I check the compliance tab the STP lodgment isn't showing for this…
Hi there The Leave Balances and Accrual value report completed on 30 August 2023 was correct - the same report dated 30 September 2023 has 6 staff having a negative leave value even though none of those 6 staff have taken any leave - this is only showing on this report. When I go into employee and look up their leave…
This discussion was created from comments split from: Payroll Premier Desktop..
Keeps coming up you have one archived employee or inactive employee.Have done two payruns in last two months with no problem
Allowances set up with a unit rate below $1.00, example cents per km is 0.85 per unit, are not accepted when you add them in employee pay set up. Screen shot below - If you change the 0.85 rate in employee pay set up to $1.00 or higher, it accepts it. Other allowances do the same if the unit rate is below $1.00. I have…
When setting up a Pay Set Up for Earnings, the drop list does not include annual leave or personal leave. Can they be added to the list?
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