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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
I set up a pay run yesterday and marked as paid but this morning it is showing back in draft format - there is no link to revert back to mark as paid Please advise how to rectify this thank you
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Hi, I am currently working on a clients file which has multiple pay runs to correct for the September quarter. I know before you just had to revert the last Stp submission to draft and then change all of the relevant pay runs and then just send the last stp submission as an update. Can you tell me how to do this now on STP…
Payrates didnt roll over correctly Previously had different rates for different shifts loaded eg: normal, Saturday, Sunday loaded All rates have come across the same - see photo Today is pay day - anyway of having this rectified without me manually entering them again?
After receiving your email Important Notice? Pay Slip Data issue, I called the 1300 number and spoke to Arpan who advised me that this incident has been reported cyber.gov.au - I require this in writing inline with our company Data Breach Policy. Also can you advise when we will be contacted confirming either way if our…
Does anyone else not like the 3 decimal places on payslips now in Reckon Payroll after the update?
hi, reckon has changed new layout of payroll, this results i can not search my employee in certain period, could you please help me out. thanks
Hi All We are investigating reports where some customers may be able to view payslips of employees outside their payroll. To safeguard data privacy, we have temporarily disabled payslip preview and sending features while we investigate. We apologise for the inconvenience and are working to resolve this as quickly as…
I have just processed my payroll and printed payslips to find a random payslip for a person that is not part of our payroll, not even our company! I went back to view the payslips and now I can't view them - are there some issues since the update in relation to security? Also the viewing of payslips. Your help will be…
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