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Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
Reckon Payroll has received an update which introduces a change to the sign-in screen, some awesome new functionality and a number of other enhancements. Check out the details of this latest update below! ✨ Changes to the payroll.reckon.com sign-in screen In case you missed our previous announcement last week, there is a…
We’re super excited to announce that we've partnered with Beam! This new super payment solution allows you to seamlessly calculate, process and submit your super contributions directly from Reckon Payroll. Say goodbye to third-party portals and file uploads and save time on admin! Here’s why you’ll love Beam Super…
What is the Reckon Referral Program? The Reckon referral program aims to reward our valued customers like you for helping us grow our community and reach more individuals who can benefit from our services. Use your referral link to invite friends and family to try Reckon One or Reckon Payroll. When they subscribe for 3…
ℹ️ Stay up to date with all of the important news & announcements for Reckon Payroll here!
Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
Reckon Mate is the employee companion app for businesses who use the Reckon Payroll App. Reckon Mate gives employees the ability to check payslips, leave balances, superannuation, deductions and allowances right from your phone!
I had a TFN error in 3 payruns and the Status of the Reckon GovConnect report was showing as Error. I corrected the TFN for the employee and then resent the report without ticking update or replacement. Now the Activity statement at the ATO has recorded those 3 payruns twice each. How do I correct this? Thanks
I need to change an Employee's status from regular employee to Closely Held but can't work out how to - can someone please give me a link? Thank you.
We recently migrated from Payroll Premier to Reckon Payroll. In Reckon Payroll, I try to terminate an employee in Reckon Payroll. However, there is an error message pop up "Employee could not be terminated". Does anyone konw how to check what wrong and fix the error? Many thanks
I've recently updated to STP Phase 2 from Reckon One. I am having trouble viewing the payroll summary report. Currently, I need to scroll across to see the last 5 columns but then the first 3 columns including the employee name disappears. The only way work around I can find is to reduce the website page size to 75% It's…
Before switching to phase 2, a draft payrun was prepared and payslips were printed. Why is the fortnightly tax in phase 2 a lot lower than what it should be? Even if you try paycalculator websites, the draft payrun from Phase 1 matches what it should be. Why is Phase 2 taxing the employees too low? e.g. one employee earned…
Hi Team, I want to change the default of sending an email copy of each employee payslip to our login email address as all staff can see the payslips. How do I remove the default of sending them as a copy to our default email? Nobody needs a copy of the payslips other than the intended recipient. I can log in to our Reckon…
Hi~ I'm going to help our clients to upgrade from STP Phase 1 to Phase 2. However, from yesterday, when I clicked "Go to payroll" button, always loading to the screen blow, even change to other account to sign in, still couldn't proceed. Can you help to check what's going on there? Is that Reckon system maintenance problem…
I am trying to reconcile an employees accumulated leave - annual, personal, conference and Long service leave, but when I run the calculations on an Excel sheet - I dont get the same balances as what is indicated on the Reckon balance for the employee. I have cross checked multiple times but cannot work out why there is…
Hi, When I go through steps for payroll Phase 2. I get to step 3 and where it says book name it is shaded out and I am unable to enter anything here to be able to go onto next step. Have tried on multiple computers and restarted steps multiple time and will never let me go further, until a book name is entered which I…
Unable to delete spaces in ABN in new Reckon Payroll, wont allow you to make any changes.
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
The Reckon Payroll App is available on Android & iPhone
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Manage wages, leave, super and Single Touch Payroll for your employees!
