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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Payroll is posted! Importantly, this is separate from…
the message i am getting is that it can't be finished as it contains at least one inACTIVE employee. i only have 1 employee and she is marked as active in the employee list
Hi, When creating an employee file in Reckon Payroll, we have to choose the nationality for the employee if they are on working holiday visa. I am doing it for a staff who is a Mongolian, but there is no Mongolia in the choose tab. Can anyone help me?
We used to run payroll under Reckon One but have been moved by Reckon to their new Payroll module since last August. It’s not a smooth sailing all along but have managed to get by, not until the past 3 fortnightly pay runs which first happened in mid-December last year with one of the pay items on one of the employees’ pay…
when processing annual leave I found that payroll still accumulates annual leave hours for employees where it should not. Does anyone know how to stop this from happening? Support just said the program is not working properly and that I should manually change the annual leave hours after processing the payrun. The old…
trying to update an employee's bank details but keep receiving the error below InterimSTP2EmploymentTypeld can only be used on STP verison 1 Is anyone else having this issue?
Hi I updated 3 employee annual salary in Dec due to salary review and processed payrun on 22 Dec. When I generated Payroll Leave Balance Report on 9 Jan, I find that the OTE Value of leave balance for these 3 employee are based on old salary, not new salary. Does anyone know how to fix this issue? Many thanks Regards…
Hi Rav, We have an employee who has started working with us but he doesn't have super fund as yet. We need to pay him and I was wondering how do we get around this until he provides us with these details? Would I set up a default fund for now and then change it later? Would I have to update the pay run where the default…
Trying to do my first pay run, and getting this error when I try to finalise the pay run. I don't need it to create the journals, so have turned that option to automatically create them off, but still getting this error. I've shared the book with support.
The email used as the user ID has been deregistered. By the way, I lost my password and need to reset it, but it can't be done as the username email can't receive password reset email. Can Reckon help me to reset the password manually? Also, can the system change the username email?
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