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We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
The transfer of our prior pay runs from the STP1 system to the STP2 system has removed the names of the pay runs. We pay bonuses to employees relating to specific clients and need to be able to see which clients' bonuses have been paid at a glance, which we now cannot do (as per the 5 bonuses that I have just loaded today,…
Hi, Please help me to solve this issue. I have set up the superfund for 3 employees, but when i make the pay run, The superannuation of one employee keep going to default fund although I have nominated the his fund. Your early response is much appreciated. Thank you
I did a pay run yesterday, the leave balances on ALL pay slips and the leave balances report are ALL correct, but I noticed in the employee records the leave balances have not updated by this pay run, is there a delay in the employee records updating? This is the 3rd pay run since migrating from Payroll Premier, not sure…
This discussion was created from comments split from: Payroll Premier user - is there a user guide for Reckon Payroll.
Where do I find the history of my STP2 reporting in the new Reckon one payroll - I need to see if one was sent as my computer crashed while sending. Also I have a couple of employees that their leave is not updating after a pay run - all other employees are being updated Any suggestions to fix this issue please Thanks
I can't work out how to find leave accruals in the STP2 systems for individual employees by pay run. In the STP1 system we could could see it for each employee within each pay run. Could someone please point me in the right direction? Thankyou.
Hi, I have two new employees subsequently rollover to STP Phase 2. I had confirmed with my staffs and the TFN of both employees are correct. Could anyone please share the way to solve this error? I have run through the employee setup N times but can't seemed to find any mistake. Thank you.
Hi Guys We have only just migrated from Payroll Premier to Payroll STP2 and my two factor authentication to my mobile phone is not working?? so it wont let me log into the system.. I cant really do anything without it??
I have a terminated employee that is still showing negative 0.0005 hours of leave owing - how do I change this back to zero so it will stop showing on my leave reports. I have tried to edit in the leave section but it keeps defaulting back to the negative figure Thank you
Hi Rav, one of my Payroll book 'LN Payroll', has the error below which stop completing checklist to upgrade to STP phase 2. Looks like the Leave items are duplicated, how to remove or delete one of each or all of them? I need to have this error cleared ASAP to upgrade to STP phase 2 Thank you, Khanh
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