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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
We have just moved from payroll premier to the cloud based payroll program - I have just tried a pay run and note that the superannuation is not being calculated despite being set up in each employee - even when I go to modify in the pay run to percentage as it keeps defaulting to super rate it doesn't calculate. Any…
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
We have just moved from payroll premier to cloud based payroll program and after my first pay run the pay slips are not going by email even though I clicked email payslips and cc myself - none were received by employees or myself. Is there a specific setting that needs to be updated? Look forward to a reply as soon as…
I am missing an employee after migration from Payroll Premier. As I am still waiting for an answer from Technical Support via the messenger app, I have gone through and entered him manually, and the YTD figures that were calculated as from the last pay processed in Payroll Premier. Does this affect his totals in the ATO…
Company Setup when trying to upgrade to Reckon Payroll I'm a Reckon One user trying to upgrade to Reckon Payroll but I'm running into a company setup screen rather than Reckon Payroll just opening up directly, why is this happening? If you've been using Reckon One for payroll and STP submissions for a while and are now in…
WEBINAR - Getting to know Reckon Payroll 📽 Hi everyone! In case you missed our Reckon Payroll upgrade for Reckon One webinar live, you can rewatch the recording below 😊 If you have any questions or queries on Reckon Payroll, ask away by creating a new post HERE.
I am trying to edit the hours worked in a draft payrun before I process it incorrectly and I can’t access the information This is the message Something went wrong We can't complete your request. Reload the page or log out if the issue persists. Reload Logout if you reload it goes back to the beginning of the message if you…
Hi Rav, I have received an email from Apple saying that my next subscription renewal in September is for $9.99 but I have a trial subscription for $4.99 each month until March next year. Do I need to contact Apple in regards to this issue or is it an issue on Reckons end. Thanks Claudia
This discussion was created from comments split from: We are using ReckonOne to do our payroll, do we need to upgrade to Reckon Payroll?.
This discussion was created from comments split from: Everything you need to know about the Reckon Payroll upgrade for Reckon One! 📌.
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Manage wages, leave, super and Single Touch Payroll for your employees!
