You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
When I have tried to upgrade to STP2, I notice my Book Name is blank and this is preventing me from moving forward, how can I resolve this?
Hi everyone We're currently investigating reports from some customers who are receiving a 500 Internal Server error message when trying to access an employee and/or a blank menu when attempting to edit a pay run. Screenshot examples of the errors below. Our teams are currently investigating this at the highest priority and…
I have "Super User" access to the Reckon books that I use, but when trying to update for STP2 I keep getting this error. Another post said to take authorisation away and re-give it and wait a few hours, which we have done, but I am still getting the error. Any ideas please?
I ran our first pay run after moving from payroll premier to reckon one but notice the YTD have not updated in the employee's record - it did update on the pay slip though. Any suggestions why this would happen. Also once we have rectified this can I set up STP2 now having done one pay run or do I need to do something else…
How do I make the adjustment where the first two characters must be one of the following: RT, RD..........??
Hi Salary Sacrifice is showing as Total RECS rather than Total Superannuation - in YTD summary This was because the incorrect setting of pay item/superannuation please see below screenshot. Please assist how to amend the setting. Thanks Elizabeth
Have just changed to the new STP2 system and doing a payrun but need to edit several employees. Click on the edit icon and the screen appears but doesn't load... Any suggestions? Thanks
with all the changes, how about fixing the loading times so you don't have to lose half the day trying to do a pay run. also good job on stp phase 2 not being able to change any payslips
This just isn't cutting it..... Don't need the reports index in the print just the vital details which won't print as the Reports index is taking up all the room...... Thanks
I had an appointment to set up the STP2 migration wizard. I followed the prompts in the email and to join and nothing is happening. What could be the problem? Do I I have to set up another STP2 migration wizard appointment? This is really frustrating. Please help asap! Thank you.
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
The Reckon Payroll App is available on Android & iPhone! Click the button below to download the app
Manage wages, leave, super and Single Touch Payroll for your employees!
