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Our teams have been working away on some really exciting upgrades for reports in Reckon One and I’m super excited to share that we’re getting close to putting them in your hands 🙌 Before we roll these changes out more broadly, we’re looking for a small group of Community members to get early access and help shape the final…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
When setting up a Pay Set Up for Earnings, the drop list does not include annual leave or personal leave. Can they be added to the list?
Dear Rav, Sorry to bother you again. I need to issue ETPs to four or five staff involved in 'genuine redundancies' (in ATO terms). I cannot seem to get the Web version of R-Payroll to show me the ATO tax codes (R, or O) applicable to different elements of the payout. On the App version, I managed to get the tax code…
Hi there, I'm going to prepare pay runs today, but found after "Make it paid", there's no "continue to declaration to ATO" option showed up. (See below screenshot) Normally it comes under "Send pay slips"... It's all good yesterday Can anyone help to solve this problem? ... Thank you.
Hello - received this error from ATO when submitting STP2 - fortnightly pay schedule. Salaries (which are on a monthly pay schedule have gone through successfully). How do I fix this? Submission has been rejected by the ATO Please review the ATO's response below and make the necessary adjustment: First two characters of…
We are in a pay run and having this issue not being able to load in any reimbursements? We did not have this issue last week
This discussion was created from comments split from: How to un-terminate employee in Reckon Payroll - Want to remove termination date.
Is there any way within the Reckon One Payroll system to have the each payrun come up with the employees in the bundy/employee number order?
It seems the Leave accruals are based on a full time 38hr week. It is not allowing the set up of a PT employee correctly, for example, the accrual rate for AL is 0.0769...however, for an employee that works less than 38hr, the system increases the leave accrual rate so that it equates to 4 weeks AL. The new upgrade of this…
Some employees for a client are entitled to salary sacrifice benefits type O - not super. How should these be set up in the new Payroll - there are no benefits payroll types and they are not allowances. They need to be reported under STP2 but not under STP1. eg salary 100000, salary sacrifice $25,000. Taxable income is…
I have create a payrun that an employee has salary sacrifice for superannuation. However, when I run the payroll summary report and payroll details report, I find that the superannuation amount for this employee is included Statutory Super (SA) only (not include Salary Sacrifice for Super amount). Does anyone know how to…
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