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We're excited to share that Stripe Payments are now available in Reckon One for our New Zealand customers 🎉 - giving you a faster, simpler way to get paid. With Stripe built directly into Reckon One, you can accept online payments straight from your invoices and spend less time following up unpaid bills. A smoother way for…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
I have just started this migration and filled in the required information with ABN and branch number etc - the second page asks me to tick the box if "Registered employer of working holiday makers". I'm not one so I haven't ticked the box. When I click on "Complete company setup", nothing happens. Do I have to tick the box…
This discussion was created from comments split from: Update to STP 2 Employee problem.
Hello, due to a loss in my 22/23 company, my accountant wants me to amend a previously lodged 22/23 Payrun to show zero Directors Fee (salary) and just show the superannuation paid. When I try this all seems fine except the only option for superannuation appears to be “salary sacrifice”. With zero wage and only super, the…
I am having issues with just one employee. He was missing an email and phone contact however the system will not let me update. I keep getting the message: “Error when trying to update employee details ErrorCode occurred while creating employee from the payrun.” I have tried adding details via both using the complete…
Dear Rav/ other members, I have written with problems before. I am an Eye Doc with 2 secretaries/ assistants. EOFY numbers for my secretaries 2022/2023 perfect. For myself, my accountant wants me to document my wage monthly and has given me a formula to show what I earned, what tax I paid each month. With my EOFY summary…
Our accountant encountered a discrepancy with our actual Reckon EOFY Gross Totals. Ive triple checked and can confirm that each payrun for the whole year is correct, but for some reason the EOFY report shows some end of year incorrect Gross amounts and on those, some overtime values when there should not be any overtime.…
I have 7 employees, 6 have updated fine. One employee continues to come up with an error when I try to enter a number in the "Standard hours worked per week" field ? Help
There was the drop down box - Finish Pay Run or Email to Staff, which you could do prior to finishing the pay run. This enabled staff to notify of any amendments that need to be done before processing the pay run. Has this function been taken away and can staff now only receive their pay slip email after it has been…
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Hi there, When uploading our Phase 2 STP for new FY, we had a few errors, to find out out after 2 uploads that it was a dash in the mobile number. Nevertheless once we corrected it when then got a 'success' reading. However the x2 'error' uploads went through to the ATO, and now ATO thinks we paid and owe all this money in…
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