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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, I'm using Reckon Basic app (latest update) and inputed last payslip for Apr-Jun 22 (dated it 30 June 2022). All dates look correct. Sumission success to ATO. When trying to do EOY submission to ATO the last payslip is allocated to FY23 and not FY22 so the EOY report is wrong. Help!
Hi There, ive spent good part of the day trying to figure out why my Reckon Payroll EOFY figures differ substantially from the figures the ATO has for my STP reporting. After going through everything i possibly could on my end and still coming to what should be the correct figures, I requested my accountant to print out…
Hi, i've updated my mobile number on the app and it shows as updated, however each time i need to enter my authentication code it sends it to the old number!! Can you help me with this please? Also i noticed there is nowhere to enter an employee's superannuation details when doing a pay run. How do we report this into to…
Hi, I seem to be having a different login sequence from week to week, session to session. I am sometimes asked to login with the username and password, sometimes with Face ID and 2FA. Last week when I used it I toggled Face ID to be on, but it seems to switch it off on it's own. I am running version 2.24.45, on iOS version…
HI. I have a client whom I am trying to do their STP finalization and we can't log into their payroll app. It says migration didn't work. Name is Brain Bone and ABN 27 305 591 201 Can someone help us please? Thanks, Tenille
Hi there I (stupidly) submitted my eofy report before confirming the totals were correct, then discovered that I had forgotten to submit a payrun in April. I have now submitted the April payrun, but it's not included in the the eofy totals. Can you please advise how I can fix this? Thanks in advance.
Hello, I have sent the EOFY report to the ATO but my income statement still reads "Not tax ready Called the ATO and they haven't received it. Have I done something wrong? I called and got help to do this at the time.
Hi, When I put my Log in details in App it says it has sent me a 6 digit code to my mobile but I am not receiving it. The mobile is correct and I have always received the code but not this time for some reason
Due to work from home logistics as opposed to original start up - access code for logging in goes to the originators phone (which is offsite). Is there any way that the access code can be redirected to bookkeeper's phone? Depending on the above, if the answer is NO - what limitations do we expect if we have to create a new…
We have been using the STP App Basic for a very small payroll function, commenced 01.07.2019. Now, with the new year and the various discussions around compliance of STP2 and the deferrment arrangement with the ATO, we are unsure whether the App is compliant enough to continue using like last previous years, OR do we wait…
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Manage wages, leave, super and Single Touch Payroll for your employees!
