Re-installing doesn't bring data from previous installation
I have a problem with one of my accounts in Reckon Accounts Home & Business failing to backup properly.
The backup appears to work but the program then can't reload the original file and I get a simple grey screen which doesn't ever load the original file.
Restoring the most previous backup seems to be OK but after re-keying a month of data I attempt to backup and the same problem occurs.
I tried reinstalling the program but I then have problem of much of my earlier data not appearing when the files are restored.
This is a MAJOR problem as I need to complete my BAS ASAP.
I had an hour chat with a consultant who got into my computer but couldn't solve the problem which he blamed on my using Dropbox for the main data storage.
Even moving the active files to my C:\ drive hasn't made any difference
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