Reckon Payroll Basic Plan

Ray

...so I just accessed my payroll app to complete February's payrun and it won't let me edit any of the details.

I can change my pay date and select the employee but it WILL NOT let me edit pay, tax or super. Then I see this Basic Plan is being retired and the only way I can continue is, to upgrade to Premium, which will cost me $5 a month and after 12 months, even more.

Why is that? You say you're making it easier, when in actual fact it seems harder and now I have to pay too.

I use this app once a month for 2 minutes at the most and now it won't even let me do February's payrun, even though you say it will work until the end of March.

From what I'm seeing.....the only way I can continue to use this app from now on, is if I upgrade to Premium. Well, I don't want to do that.

Please advise.

Regards

Rav

Hi Ray

We're currently working on an issue affecting the ability to create and load pay runs. Keep an eye on more info on this in the announcement linked below as I'll be posting updates there as they come to hand -

https://community.reckon.com/discussion/8033024/reckon-payroll-app-pay-run-loading-issue-1-march

The above is separate and unrelated to basic plan retirement. There is more info and answers to Frequently Asked Questions that you might find useful here -

https://community.reckon.com/discussion/8032933/frequently-asked-questions-payroll-app-basic-plan-is-retiring