Is anyone else having a problem with Hosted website opening company file error code 6150,-1006

Comments

• Rav Administrator Posts: 9,902 Administrator

  June 2018 edited June 2018

  Hi Jan,
  If you try opening the sample file or a backup file do you encounter the same error message?
  
  From what I understand, that error message pertains to an extensively damaged/corrupted data file

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• Data Rec Reckon Staff Posts: 772 ✭✭✭

  September 2019 edited September 2019

  If you are encountering this error message, there is an existing support article that may 
  

  assist you in resolving the issue
  
  Error -6150 , -1006: An error occurred when tried to create, open, or use the company file
  
  

  How many backup sets do you have available?

  Have any of those backup sets been tested and confirmed to be able to be restored/opened successfully?
  

  How old is the most recent, good backup set that is able to be opened?
  

  
  If you have attempted to follow the support article and have not been able to resolve the issue, then we can take a look at the file along with any good older backups you may have.
  
  DATA RECOVERY: How to submit a Reckon Accounts Hosted data file for analysis
  
  DATA RECOVERY: How to submit a Reckon Accounts business range desktop data file for analysis
  
  
  As a preventative measure, we recommend that file maintenance be performed at regularly scheduled intervals to confirm and ensure that the file is error-free and that the backups being created and saved are error-free.

  DATA RECOVERY: Important Recommendations for password, backup and file maintenance on the Reckon Accounts Hosted platform

  DATA RECOVERY: Important Recommendations for password, backup and file maintenance on the Reckon Accounts desktop platform
  

  
  

  Regards,

  Data Recovery Team
  

  Regards,

  Reckon Data Recovery Team

  You can request assistance via the case request web form below.

  https://www.reckon.com/au/data-services-request/

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