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Overview of the Payroll Premier (desktop) upgrade to Reckon Payroll 🆙
Payroll Premier Desktop upgrade to Reckon Payroll - An overview of the upgrade process 💥 Hi everyone! We're really excited to upgrade our Payroll Premier desktop customers to the all-new Reckon Payroll experience! A member of our team will be in touch for a chat about your requirements and setup a booking for your upgrade…
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Double time calculation
Hi Rav, The rate showing on the left of the multiplier should that be the rate inclusive of the multiplier or the base rate (before being multiplied) for penalty rates? It would make sense to me to be the actual rate that is to be paid i.e. $54.52 for double time ($27.26 * 2). However, when you look at the bottom…
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Tax File Number for Minor
Hi In Payroll Premier I was able to use 333 333 333 for Minors who earn under the tax threshold and do not have a TFN I have used this for new minor employees since moving to Payroll Premier but they are being deducted tax (at a higher rate) Any minor employees that merged over from Payroll Premier are not being taxed…
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Payslips not being received
I have just entered 2 pay runs (for last week and this week) and it says the payslips have been emailed to employees and to me. I have not received it - am unable to check with employees today. Is there something I need to change in my checklist? Judi
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MLC Super Fund
Hi, Can I please put in a request to update the hard coded settings for the MLC fund product: 'MLC MasterKey Business Super (including. MLC MasterKey Personal Super) ? When you setup the super fund under settings the word 'including' is NOT abbreviated; however, when you enter the YTD figures for the same fund product the…
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The Reckon Payroll App is now available for Payroll Premier users upgraded to Reckon Payroll! 📱
We're excited to announce Payroll Premier users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage…
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New Reckon Payroll
Hi Does anyone know if there is an import data feature for Reckon Payroll to import hours from a csv file?
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Leave Balances showing for Casual Employees on leave reports incorrectly
Hi @Rav I received a phone call about this this morning from the Reckon support team stating this glitch had been resolved - bit it hasn't? Casuals are still showing annual and personal leave balances in all of my books.
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Electronic pay slip settings
Hi @Rav Where about will I find the settings option to change the display name that the electronic pay slips is sent from? I want to change it from showing 'email-reckonone@reckon.com' to either my name or the Company name? Cheers,
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BUGS!!
@Rav there are so many bugs in Reckon Payroll and I keep getting told the same story "it will take 1-2 days to fix' - how are we supposed to be compliant with ATO by 30/9 when the software is full of bugs. Payroll professionals cannot tell employees they can't be paid for 1-2 days whilst our software provider sorts out…
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Superannuation fund products - down for maintenance?
Is there maintenance happening at the moment? I haven't been able to access any super details for the last 2-3 hours - keep getting the below error when I try? I can only assume they're working on fixing the superannuation product issue? But can I ask - being on the cloud now does it mean that when you're doing internal…
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STP submission Gov Connect v Reckon Payroll
Hi @Rav When you used to lodge STP's through Gov Connect you were able to click the 'detail' hyperlink which would allow you to see the break down of YTD figures you have submitted to the ATO. See pic below: Submitting STP files through Reckon Payroll no longer has this same option? The ATO have suggested to check your…
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Create ABA file and email Payslip in Reckon Payroll
We are currently migrated from Payroll Premier to Reckon Payroll (We are not using Reckon One). Is anyone know how can I create ABA file for the pay run in Reckon Payroll? Also, is anyone know how to email payslips to employee in Reckon Payroll?