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RESOLVED - Failed to setup the connection error - Reckon Accounts Hosted
Hi everyone Just a heads up that we're currently investigating reports of an issue in Reckon Accounts Hosted that is affecting new sessions to connect along with the below error message appearing. We're currently looking into this as we speak and from our initial observations, it looks to be affecting new logins only. If…
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Pixelated numerals and fonts
Hi, is anyone else having trouble when they started using the new platform. The fonts and numerals are extremely pixelated.
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Easier way to download files
The new toolbar has made it incredibly more painful to download files. At least have it sort in order of last modified when you go in. And make it so you dont have to click through the Q drive everytime. Thats without considering how annoying it is to have to go the top of the page to open this up rather than being right…
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Getting to know the new Reckon Accounts Hosted platform experience! ✨
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
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✨ A new platform experience for Reckon Accounts Hosted!
We’re super excited to let you know Reckon Accounts Hosted will be upgraded to a NEW platform experience! The new platform is designed to provide enhancements in file management such as the ability to download multiple files simultaneously, the option to drag & drop files, dual monitor support for multiple windows and…
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All our templates are suddenly too large after the upgrade. How do we fix?
Since Upgrade, all our templates are suddenly too large. How do we fix?
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Upgrade to Reckon Hosted
Hi, today when I logged in to Reckon Hosted I was surprised to see a very different home screen and, to be honest, I am not pleased with the changes. I am also disappointed to have not received advice of the change and any information on how to navigate the new screen. I would like to know how others are finding it.
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New Hosted Experience only for some of our users? And clipboard issues
One of my employees today reported that he can't paste from other windows into the Reckon Hosted system, and he says when he logs in it shows "Welcome to your new Hosted Experience" and gives some new icons across the top of the screen. The URL also seems to point to Amazon web services, instead of reckon.com . But when I…