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Blank screen when accessing files
This discussion was created from comments split from: Search error on the Reckon Community (2 July 2025).
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My logo appears in print preview but not when I print since 2025 update
I get this message when I try to reload it, has anyone else experienced this since update
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Pop up box covering menu
The above pop up box has been showing in the top left corner of my accounts since yesterday and I can't seem to remove it. It is covering all the menu items there and will not go away.
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Certificate-based authentication is not available
One user out of 6 online this morning, has got this the below error message on screen… Does anyone know what it means, and how to get around it. I have cleared internet data etc. (cookies / data / reset site permissions) It is now sitting on the "Connecting" screen, but has got no further…
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See Clipboard box doesn't have "Allow" buttons visible and just stays there blocking the menu
Hi, In the new Reckon, see below that no "Allow" button is showing for us to select. We cannot get rid of this box - it just stays there which is annoying even if we are not wanting to use the clipboard. What should we do? Thanks.
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Copy and paste from Word inserts black box
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.
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Failed to reserve a session
Can someone advise what this means? Never seen this before.
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Default printer setup reverts to Letter after each session
This discussion was created from comments split from: Invoice printing issues with new Reckon Accounts Hosted.
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Logo missing when printing invoices
This discussion was created from comments split from: Hiding the Reckon Accounts Hosted toolbar! ✨.
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New Accounts Hosted platform browser requirements
Hi All Did i read correctly that the new Accounts hosted platform only supports Google Chrome browser. I operate Firefox for my email system. Is my understanding correct? Are there any suggestions as how
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Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
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Amazon screen when logged out
Hi Reckon team Sometimes I leave my Reckon Accounts Hosted idle for a long time which means it gets disconnected. I know that is normal but I've noticed that when this happens I reach a Amazon error page. Is that normal?
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Hiding the Reckon Accounts Hosted toolbar! ✨
We’ve heard your feedback! 🙂 Reckon Accounts Hosted has just received an update which introduces a new option to hide the toolbar in the new platform. This enhancement comes directly from user feedback and offers a more streamlined experience for those who prefer a cleaner interface or want a little more screen real estate…
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Why isnt my logo printing
Since upgrade, my logo is showing in print preview, but not printing - I have uploaded new jpegs but it still isnt working! HELP
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Crappy new Reckon hosted
Just wanted to say how irritating your update has been. I really dont like reckon hosted at all now. It’s slow to open up. Some things dont even work. As an example, when i go into Chart of accounts, as soon as I log something in and then want to go to another in chart of accounts, it takes me back to the home page. Just…