Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
I cant seem to get rid of the annoying message as shown on the top left and side of my screen. Any help available?
This discussion was created from comments split from: Quickbooks vs Reckon Hosted.
I keep getting logged out within a few minutes and something has come up to say extend the SAML session? I don't understand this and where this is also located to do it. Can someone please help as this is driving me absolutely crazy. Thanks Debbie
This discussion was created from comments split from: New Hosted Experience only for some of our users? And clipboard issues.
This discussion was created from comments split from: Search error on the Reckon Community (2 July 2025).
I get this message when I try to reload it, has anyone else experienced this since update
The above pop up box has been showing in the top left corner of my accounts since yesterday and I can't seem to remove it. It is covering all the menu items there and will not go away.
One user out of 6 online this morning, has got this the below error message on screen… Does anyone know what it means, and how to get around it. I have cleared internet data etc. (cookies / data / reset site permissions) It is now sitting on the "Connecting" screen, but has got no further…
Hi, In the new Reckon, see below that no "Allow" button is showing for us to select. We cannot get rid of this box - it just stays there which is annoying even if we are not wanting to use the clipboard. What should we do? Thanks.
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.
Can someone advise what this means? Never seen this before.
This discussion was created from comments split from: Invoice printing issues with new Reckon Accounts Hosted.
This discussion was created from comments split from: Hiding the Reckon Accounts Hosted toolbar! ✨.
Hi All Did i read correctly that the new Accounts hosted platform only supports Google Chrome browser. I operate Firefox for my email system. Is my understanding correct? Are there any suggestions as how