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Paper Size set to Letter
This discussion was created from comments split from: Quickbooks vs Reckon Hosted.
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SAML
I keep getting logged out within a few minutes and something has come up to say extend the SAML session? I don't understand this and where this is also located to do it. Can someone please help as this is driving me absolutely crazy. Thanks Debbie
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Tabs keep opening
This discussion was created from comments split from: New Hosted Experience only for some of our users? And clipboard issues.
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Blank screen when accessing files
This discussion was created from comments split from: Search error on the Reckon Community (2 July 2025).
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My logo appears in print preview but not when I print since 2025 update
I get this message when I try to reload it, has anyone else experienced this since update
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Pop up box covering menu
The above pop up box has been showing in the top left corner of my accounts since yesterday and I can't seem to remove it. It is covering all the menu items there and will not go away.
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Certificate-based authentication is not available
One user out of 6 online this morning, has got this the below error message on screen… Does anyone know what it means, and how to get around it. I have cleared internet data etc. (cookies / data / reset site permissions) It is now sitting on the "Connecting" screen, but has got no further…
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See Clipboard box doesn't have "Allow" buttons visible and just stays there blocking the menu
Hi, In the new Reckon, see below that no "Allow" button is showing for us to select. We cannot get rid of this box - it just stays there which is annoying even if we are not wanting to use the clipboard. What should we do? Thanks.
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Copy and paste from Word inserts black box
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.
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Failed to reserve a session
Can someone advise what this means? Never seen this before.
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Default printer setup reverts to Letter after each session
This discussion was created from comments split from: Invoice printing issues with new Reckon Accounts Hosted.
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Logo missing when printing invoices
This discussion was created from comments split from: Hiding the Reckon Accounts Hosted toolbar! ✨.
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New Accounts Hosted platform browser requirements
Hi All Did i read correctly that the new Accounts hosted platform only supports Google Chrome browser. I operate Firefox for my email system. Is my understanding correct? Are there any suggestions as how
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Amazon screen when logged out
Hi Reckon team Sometimes I leave my Reckon Accounts Hosted idle for a long time which means it gets disconnected. I know that is normal but I've noticed that when this happens I reach a Amazon error page. Is that normal?
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Hiding the Reckon Accounts Hosted toolbar! ✨
We’ve heard your feedback! 🙂 Reckon Accounts Hosted has just received an update which introduces a new option to hide the toolbar in the new platform. This enhancement comes directly from user feedback and offers a more streamlined experience for those who prefer a cleaner interface or want a little more screen real estate…