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I cant open my account hosted
Since the update i cant open my reckon account hosted
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Zoom feature on new Accounts Hosted Platform
The ability to zoom in on the page only results in 200% with the mouse pointer duplicated and hard to use as well as the page does not adjust to fit in the screen. The old version allowed you to increase the size of the page to increase the fonts, etc with ease.
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Prompt to allow pop-ups didn't appear
Hi, just sharing my experience as i have just logged on to the new platform. Although I clicked on allow pop-ups and clipboard when prompted, only the clipboard worked. Rather I had to use the work around in the notes Rav provided where I opened my file, when to settings and then allowed pop-ups from there. I then…
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Logo not printing on invoice with new RAH upgrade
I am trying to print an invoice with a logo. All was good prior to this upgrade but now Print preview shows the logo but when printed the logo does not print, even though the setting is to print on plain paper
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I can't print anything from Reckon hosted since upgrade
Good morning, I can't print anything from Reckon hosted since it's upgrade. The only way I have found is to email it to myself and then print it. There must be an easier way for multiple forms? Ta Jac
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File icons - please bring them back
In the old toolbar, files and folders would display with their respective icons. Reckon company files would display their red Reckon icon, folders would display the folder icon and so on. This was an easy way to identify files in the Q drive but now everything has a uniform white file or folder icon in the my files box.…
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Remembering my selections
How do i get the new hosted to remember the selections I make? I read the guides posted here and changed the file list to last modified and also to show 10 entries as suggested but it doesn't remember this after I close the box
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New RAH Hosting Updates
Hi - Reading article about hosting updates and have a few questions . . . Will hosted data remain in Aust? Is it possible this opens opportunity to automate data file backups now or in near future ? Can we expect this to work with MS EDGE (notes say Chrome is recommended but Edge is based on Chrome and we don't need or…
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Speed / Disconncets
Does anyone else feel that the updates made either by Reckon, or AWS have slowed Accounts Hosted down that much that it is almost not usable? And what is the story Login to Accounts Hosted continually timing out when you are logged in and working in Accounts Hosted.
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Breadcrumbs need improvement
Hi Rav & Reckon team I've been using the new Hosted upgrade for a while now and something that sorely needs updating is the navigation between locations using the breadcrumbs. If I go into a folder on page 7 and then want to go back up one level, I have to use the Q in the breadcrumbs navigation which takes me back to page…
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RAH - Images not appearing
Hi I have a client who since the recent OS upgrade no longer has images appear of invoices,Purchase orders or other templates. Is there an issue or is it necessary to take other action? I have reset the images into the templates with no improvement. Would appreciate receiving whatever help can be given Thank you John Peppas
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Download a spreadsheet from Hosted
Hi, I can see multiple discussions about the new platform and different ways of downloading and uploading files with the floating taskbar replaced with My Files menu. I have exported a report into Excel spreadsheet this morning and I cannot see it in My Files. I refreshed the screen. Is there a trick? And just a question -…
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Error message appearing in Reckon Accounts Hosted
I have following Errors
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no toolbox now - have a line of options instead
can you tell me why my view has changed on my accounted hosted - no red toolbox anymore?? and there's a list of things now?
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Tool Box
Good Morning Upon logging in this morning to Reckon Accounts Hosted I notice a new screen.. All good! But, I cannot locate the toolbox. I need to download and update payment files and I just cannot locate the icon. Please advise where the icon is now located on my screen Thanks