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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
We have an employee that worked for us over 6mths ago who has now returned. Do I create a new file and code number or re-activate his old file?
I am using a separate reckon hosted file for managing foreign customer , in this file all the transactions are in U$ HOW DO I ACTIVATE AUD$ TO USD$ because invoice doesn't show correct currency symbol Thanks
On my last pay run, one employee's super was short paid. It appears that it didn't calculate super on the fringe benefits amount. All prior pays have been correct and I looked at the next pay run and it is also the correct amount. How can I process and extra amount of super $79.30, in this fortnights pay?
I am about to commence using ABA lodgements for payments for our suppliers. I notice in the supplier profile that there is a "ABA File Lodgement Ref" box under the banking details. What goes there? The suppliers account number (which already appears under the Additional Info tab) or something else?
how do you create a cashflow report which includes the breakdown of all interest earned?
Hi, We have registered for einvoicing. However, as we mainly want to receive bills through einvoicing, do all our suppliers need to sign up to Reckon in order to send us the bills via the portal?? Is there another way to upload / receive bills into the einvoicing portal if they are just sent to us by email (PDF)?? Thanks.
Hi All, I’m a software developer behind CreataCRM, and over the past few years, I’ve successfully encouraged many clients to transition from Reckon Desktop to Reckon Hosted. The Reckon API has been a fantastic enabler — it allows deeper integration, automation, and richer workflows that simply weren’t possible in the…
How do I set up Backpay as a payroll item? Screenshots please.
Hi Normally I manually enter our super however with the changes next year I want to have a quicker way to do it. I have tried exporting in the past but no luck. I just tried both the export super data and export saf options. Both came up with errors. Errors have been different. Latest one was as follows Can someone tell me…
2nd time today that I have got the black screen of death….Does anyone know what would cause this
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.