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How to allocate a cheque to a Customer Adjustment note
How do I process the Cheque paid back to the customer for a credit balance. The chq has been processed to Accounts Receivable . How can I allocate against each other to prevent them from appearing on the Open Invoice report ? thanks
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Online Banking Centre versus Bank Data - fast coding?
I would like to have our bank transactions automatically (or semi auto) fed into our accounts hosted files. Or somehow download that information.... I have set up bank data, fast coding, connected, linked and added feeds but im unsure if this was actually the right thing to do. The fast coding looks complex! Im now trying…
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Inventory System/BarCodes
I am struggling to find detailed resources for the reckon host inventory system. And resources how to use barcodes in reckon Host. I am not well versed in this matter as other business I worked for did not use an inventory system. Could someone kindly point me to reckon Host resources for a complete resource for reckon…
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Travel allowance and STP
My ATO prefill for July and August have been wrong according to payroll totals report. I will do a file replacement once I can find what is going wrong. I have a phone allowance that is showing as other allowance and I have it included in gross pay ( tax paid on it) and I want it to show as wages in payroll totals not…
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STP - URI mismatch error
Since transitioning to STP2 I have been uploading our fortnightly STP to the ATO without any issues, until last week. Trying to export a new pay event from Reckon Hosted, sign in with Microsoft365 and the error below appears. I've tried several times to navigate through Azure, as the error message instructs, however…
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🚨 IMPORTANT info for Reckon Accounts Hosted 2023 - Bug Fixes ✅
Important info for Reckon Accounts Hosted 2023 Reckon Accounts Hosted 2023 has been updated to include fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count must be equal to the number of…
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Medicare Surcharge Levy
Hopefully just a quick question 😊 We started a new employee who has indicated a 1.5% Medicare Levy Surcharge on their tax file declaration (done through MyGov). When I process the payroll for last week, the tax calculated by RA is just the normal amount of tax from the weekly tax table. I thought it would calculate the…
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Questions regarding W1 STP reporting and Salary Sacrifice Super.
I am getting so confused with what should be reporting where. What figure should be appearing in W1 In BAS I have selected super items as advised in a seminar so adjusted gross is appearing. Is thast correct? Total Gross appearing when I generate STP is actually the adjusted gross figure is this correct? I really need a…
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"YTD Used" hours not showing on payslips
Hello We have an employee who used 22.8 hours of leave in this weeks pay run but it is not showing up in the "YTD Used" column on their payslip. The "Available hours" column has reduced but the "YTD Used" says 0 (when it should say 22.8). Does anyone know how to fix this? TIA
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Reckon Accounts Hosted - Importing Bank Statements
Hi Folks, I'm an IT Support specialist / Developer - I'm working with a client who has just moved to Reckon Accounts Hosted & they'd like to get their statements uploaded without having to do it manually? They also need to Export files to a local (network) drive. I know there is the floating tool bar, but I'm dealing with…
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Wages paid after an employee has left
Morning all I have an employee that left 4.8.23, so I paid out all her leave, and filed in Cessation details etc.. Then this week they got her back for 6 hour to train the a new staff member. Do I have to create a whole new profile, or just change her Cessation date?
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Holiday Available incorrect on payslip
'Holiday available' hours is correct on the Leave Liability report and on the edit Employee, Payroll and Compensation, Leave Details, but shows incorrectly on payslips. Also, although the Leave Liability report shows 71.63 hours Holiday Available it shows 0.00 in the Holiday $ column. This is only happening for one…
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Markup Account and Amount Displaying on Customer Invoices
I can't seem to work out how to add our mark up on expenses incurred by us, that we pass onto customers (default 10%), without it showing as a separate charge. As reasonable as our customers are; they don't appreciate our mark up being made quite so obvious to them. We charge on an hourly rate for trade services however…
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Fix for Activation of Complementary Desktop Version with Hosted Accounts
Posted From 2022 wondering if Reckon will resolve this issue. This is the fix unless they change how this works. Your Hosted Accounts are due for renewal. If you have Hosted online as your main software and Enterprise Desktop as a backup you need to do this once the new version is available to download in your members…
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HELP Payment
Hi Team, when i am trying to deduct HELP payment for one of our employee getting fortnight payment $3300, RAH shows $164, but i check with table at ato for $3300 is $166. Why this difference. How to rectify that. kind regards klety