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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Morning, every fortnight I import an IIf file from Hero Pay (payroll journal) and for some unknown reason the pay this fortnight, when I import it I get the Reckon popup saying the file is imported but no evidence of the payroll journal in the accounts. Any suggestions
I have finalised pay for FY24 with STP. When my employees check the MyGov site, they are showing two identical income statements with different branch number (#1 and #2) and BMS ID's. Same employee number. I have checked the Reckon Gov connect site which shows 1 duplicate PayRun submitted for Branch 1 and Branch 2 (Branch…
Hey all (again) What is the standard (not that there is one) length of time that a backup of Hosted should take. Our backup is taking upwards of 10+ hours to complete. May as well buy some ZIP disks at this rate. The backup kept on reporting server times out. What can we do to make this a smoother process, and less of a…
Im trying to add the levy. At $43 per week nobody would like a liability of over $2K to be paid tom the ATO!
Hi, Im trying to create the above report. I last did one for June 30th 2022 but can't recall how I generated it. Any help greatly appreciated. Thanks☺️
I have followed the below steps and still am receiving the same error message. Any Help would be appreciated, Thanks Heather https://help.reckon.com/article/sp2uthsv68-kba-4109-error-61770-when-logging-onto-reckon-accounts-hosted
Hello Reckon Community, We have an employee who is off work and is currently going through WorkCover. We have been been paying him his normal wage but now we have received money from WorkCover. How would i enter these funds into QB? TIA :)
Hello, Just about to do my first pay run for the financial year using the new system and I have 1 employee out of 13 that is having an extra $80 in Tax taken from their pay. Nothing has been changed and I have gone through their Master file to see if anything has been added (i.e.: student loan, extra tax etc.) and it is…
I'm trying to fix a payment that was done the wrong way back a few months. At the bottom of the customer payment screen it shows I have an available credit to use which is what I need to do to fix this problem, but when I click on credit box the credit isn't sitting there for me to tick. I've tried numerous things which…
i am trying to access a business file online as i have startted doing their books but i can not for the life of me find out how to do this - i have been on the phone with reckon and they cant even find my account that i set up - i have never had so many issues just trying to get into a program ever no a good start
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.