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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi Reckon community, Apologies if this is a silly question - it's my first year on Reckon. I have a WPN, which is still subject to a STP exemption, so will need to lodge the paper form 'PAYG payment summary statement'. The paper form requires the 'ATO original' of the payment summaries to be submitted alongside the form.…
Hi - I've jsut finished my first Payrun with Reckon One but have hit a stumbling block - I'm not sure what to do with STP ie Reckon GovConnect. I already have the Reckon GovConnect loaded up with my ABN etc from Payroll Premier and even though I've added the Reckon One "module" to GovConnect it still seems to only show the…
Hi, We are an accounting office and have been lodging clients' STP files using our own ReckonOne login. Now one of the clients have purchased Reckon One Payroll and want to lodge STP themselves. However, when they try to set up their GovConnect, they get an error that the ABN has already been registered. I assume it is…
Hi I am hoping someone may be able to assist with the following issue when I am doing a payroll payment: After doing the pay run, the payment appears in "Reckon One Transactions" as being in the "Petty Cash" account and not the "Reckon One Transactions" - "Our Bank Account" account. Each time I do a pay run I am having to…
I cannot log into my STP and could not import to new app prior to no access
I just created the entry for 2020-2021 Single Touch Payroll (EOFY) on Reckon One, and I noticed that the Gross (YTD) amount for each employee excluded the JobKeeper allowances. Shouldn't it be included as part of the total Gross for EOFY? Gross should be (Earnings and Leave plus Allowances) and that was how it was…
Hi there I have an employee who has a tool allowance but I am not sure which items to select in the payroll item wizard. Could you assist please? I have asked this question previously but I think the response I had related to Reckon Hosted. I don't have a strong accounts back ground so if this could be broken down into…
When trying to connect to set up my Reckon GovConnect - Single Touch Payroll, my WPN is coming up as an "Invalid ABN". There are some prior Community discussions related to this, but they are dated and imply that the WPN functionality was not previously available as there was an STP exemption for WPN holders until 1 July…
After deleting some duplicate transactions (no idea how they got duplicated) the invoice for the transaction is now showing as invoice owing (unpaid) but reflects a Zero Balance? I also have the same problem with a Bill. I had the same transaction appear 3 times in my reconciliation for some reason. So I deleted two…
I migrated too soon so have gone back to the old app to do the May and June figures. How do these entries migrate to the new app or do I need to do those entries in the new app.I am at a lose as to what to do as because the eofy will not balance. Help please. Lulu
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
Check out details of the latest features and enhancements released to Reckon One!
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